v 10.0 Third Party 7
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Technical Name fims_helpdesk
LicenseOPL-1
Websitehttps://www.fortutechims.com
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Technical Name fims_helpdesk
LicenseOPL-1
Websitehttps://www.fortutechims.com
    Key Features
  • Manage different helpdesk team and category
  • Access rights management eg. team member can only see his/her ticket, team leader can see his/her team's all ticket.
  • Customer get email notification when his/her ticket is creat,close
  • Customer can give feedback when his/her support ticket is close
Helpdesk Form View

Helpdesk Team member and team leader Access right

Helpdesk Category

Helpdesk Ticket Form view

Helpdesk Ticket Tree view

Helpdesk Ticket Create Email Notificaton Sample

Helpdesk Ticket Close Email Notificaton Sample

Helpdesk Ticket Feedback View

Helpdesk Ticket Form With Rating Count

Helpdesk Customer Rating Report

    Our Service
Odoo Customization Odoo Implementation Odoo Integration

Odoo Migration Odoo Training Odoo Installation

Odoo Consulting Odoo Support Hire Developer
    Get Help & Support
  • You will get 30 Days free support incase any bugs or issue.



www.fortutechims.com info@fortutechims.com info@fortutechims.com
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

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or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
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FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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