Helpdesk - Field Service

by
Odoo          
v 11.0 Third Party 43
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Technical name helpdesk_fieldservice
LicenseLGPL-3
Websitehttps://github.com/ursais/osi-addons
Required Apps Timesheets (hr_timesheet)
Helpdesk (helpdesk)
Project (project)
Employee Directory (hr)
Included Dependencies
License: LGPL-3

Helpdesk - Field Service

This module allows the helpdesk user to track the status of related service requests.

Usage

  • Go to Helpdesk
  • Create or select a ticket
  • In the "Service Requests" tab, you can create service requests for the FSM team

To close a ticket, all the related service orders must be closed.

Credits

Contributors

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