Helpdesk - Field Service - Agreementby Open Source Integrators
• Helpdesk (helpdesk)
• Project (project)
• Employee Directory (hr)
• Sales Management (sale_management)
• Invoicing (account)
• Invoicing Management (account_invoicing)
• Sales (sale)
Helpdesk - Field Service - Agreement
This module carries over the values for agreement and service profile when creating service requests from a helpdesk ticket
Create a service request from a helpdesk ticket as usual. If there is an agreement or service profile set on the ticket, the values for those will be auto-populated on the new service request.
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