Helpdesk Ticket Type Default Priority

by
Odoo
v 11.0 v 12.0 Third Party 52
Download for v 11.0 Deploy on Odoo.sh
This module requires Odoo Enterprise Edition.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Helpdesk (helpdesk)
• Discuss (mail)
Lines of code 38
Technical Name helpdesk_ticket_type_default_priority
LicenseLGPL-3
Websitehttps://github.com/ursais/osi-addons
Versions 11.0 12.0
You bought this module and need support? Click here!

Helpdesk Ticket Type Default Priority

This module allows you to set a default priority on the ticket based on its type.

Configuration

  • Go to Helpdesk > Configuration > Ticket Types
  • Create or edit a type to set the default priority

Usage

  • Create a ticket
  • Select the type
  • The priority is automatically set based on the selected type

Credits

Contributors

  • Open Source Integrators <http://www.opensourceintegrators.com>

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author, please use the developer contact information. They can usually be found in the description.
Please choose a rating from 1 to 5 for this module.