v 11.0 Third Party 96
Download for v 11.0 Deploy on Odoo.sh
This module requires Odoo Enterprise Edition.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Helpdesk (helpdesk)
Discuss (mail)
Technical Name helpdesk_ux
LicenseAGPL-3
Websitehttp://www.adhoc.com.ar
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License: AGPL-3

Helpdesk UX

  • Add sequence field to Tickets and change default order to the following criteria: "Priority desc, Sequence & ID"
  • Remove the restriction of the messaging in the tickets, so that messages can be sent no matter the state of the ticket.
  • Add option to disable automatic emails when setting ticket to blocked.

Installation

To install this module, you need to:

  1. Just install

Configuration

To configure this module, you need to:

  1. Don't need any configuration

Usage

To use this module, you need to:

  1. Just use it.
Try me on Runbot

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.

Credits

Images

  • ADHOC SA icon

Contributors

Maintainer

ADHOC SA

This module is maintained by the ADHOC SA.

To contribute to this module, please visit https://www.adhoc.com.ar.

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