Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Discuss (mail) |
Technical Name |
helpdesk_ux |
License | AGPL-3 |
Website | http://www.adhoc.com.ar |
Helpdesk UX
- Add sequence field to Tickets and change default order to the following criteria: "Priority desc, Sequence & ID"
- Remove the restriction of the messaging in the tickets, so that messages can be sent no matter the state of the ticket.
- Add option to disable automatic emails when setting ticket to blocked.
Installation
To install this module, you need to:
- Just install
Configuration
To configure this module, you need to:
- Don't need any configuration
Usage
To use this module, you need to:
- Just use it.
Bug Tracker
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.
Credits
Images
- ADHOC SA
Contributors
Maintainer
This module is maintained by the ADHOC SA.
To contribute to this module, please visit https://www.adhoc.com.ar.
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