Helpdesk Ticket Timesheet with Start Stop

by
Odoo          
v 11.0 v 12.0 Third Party 7

35.00 €

This module requires Odoo Enterprise Edition.
You bought this module and need support ? Click here !
Technical name acs_helpdesk_start_stop
LicenseOPL-1
Websitehttps://www.almightycs.com
Read description for v 11.0
Required Apps Task Logs (hr_timesheet)
Helpdesk (helpdesk)
Project (project)
Employees (hr)
Technical name acs_helpdesk_start_stop
LicenseOPL-1
Websitehttps://www.almightycs.com
Read description for v 11.0
Required Apps Task Logs (hr_timesheet)
Helpdesk (helpdesk)
Project (project)
Employees (hr)


Helpdesk Ticket Timesheet with Start Stop improvements to make it more easy and usefull.

When we work on any Tickit in helpdesk currently we dont have any option to enter timesheet for work done and time spent.

Many time because of work load we forget to enter timesheet entry. To avoid such mistakes and loss we have implemented simple functionality in this module. When any user start work on any Ticket they will have to click on start and when work is completed or stopped they have to click stop button thats it. It will automatically create timesheet entry.
We made timesheet in very easy and useful way.




We have added buttons on Helpdesk Ticket form view.

In form view we have added timer also to show total time spent from work started till now.

Users can manually edit timesheet entry description or we have added special field on for that where users can enter details of their work and that will be added as timesheet description.

There will be default description from Ticket name. We Capture start and stop time also on timesheet for more clear picture of work.



We have added start stop buttons on kanban view also for users comfort.

We have added functionality where any user will be able to start one Ticket Work at a time. Before starting work on another Ticket they will need to stop work first on running Ticket Work so mistakes can be avoided.

Other Configuration

To use this module no technical knowledge is required. Just install module and functionality is ready to use. For more customization and help contactus.

Do you need help?

Let's offer you the best services!

Contact us by our official channels.

Skype: turkesh4friends

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.