HelpDesk

by
Odoo 4
v 10.0 v 11.0 v 12.0 Third Party 2574
Download for 12.0 series Deploy on Odoo.sh
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Technical name helpdesk_lite
LicenseLGPL-3
Repositoryhttps://github.com/mustafirus/odoo_addons.git#12.0
Read description for v 11.0 v 10.0
Technical name helpdesk_lite
LicenseLGPL-3
Repositoryhttps://github.com/mustafirus/odoo_addons.git#12.0
Read description for v 11.0 v 10.0

Easy to use Helpdesk

Track customer requests, receive tickets via email

Get close to customer

Use chatter to communicate with customers.

Customer portal

Allow customers to control yor work.

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Odoo
perfect work
by on

advice for users - first change the rights in 'Settings->Application Accesses->Helpdesk-Manager' and you will be good.


Odoo
I like it, a little documentation would be nice.
by on

To make it work enable developer mode: add the users to the goup: Helpdesk/Manager or Helpdesk/User


Odoo
idem precedent post..
by on

No helpdesk in menu


Odoo
Would be good
by on

I have installed this in Odoo 12 CE but no menu has appeared, unable to access.