Helpdesk Team Assigned Tickets

v 12.0 Third Party 22

Download for v 12.0 Deploy on Odoo.sh

This module requires Odoo Enterprise Edition.

Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• Helpdesk (helpdesk) • Discuss (mail)
Lines of code	81
Technical Name	`helpdesk_team_assigned_tickets`
License	LGPL-3
Website	https://github.com/ursais/osi-addons

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Helpdesk Team Assigned Tickets

This module adds a field that counts the number of assigned tickets for a helpdesk team and places the link under the field that counts the number of unassigned tickets. Also adds search filter to filter for assigned tickets.

Usage

Create or edit a helpdesk ticket
Assign team to ticket
Assign user to ticket
Go to main kanban for helpdesk
The number of assigned tickets for that team should increase by 1

Credits

Steven Campbell <scampbell@opensourceintegrators.com>

Contributors

Open Source Integrators <contact@opensourceintegrators.com>

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