Helpdesk Odosquare

by
Odoo
v 12.0 Third Party 120
Download for v 12.0 Deploy on Odoo.sh
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Project (project)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Lines of code 472
Technical Name os_helpdesk
LicenseAGPL-3
Websitehttps://www.odosquare.com
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Project (project)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Lines of code 472
Technical Name os_helpdesk
LicenseAGPL-3
Websitehttps://www.odosquare.com

Helpdesk Odosquare

Manage leads and tasks from helpdesk tickets

OdoSquare - www.odosquare.com

Key Features

Assign leads/ task from tickets


Creates stages for tickets


Reports


Graph Report

Pivot Report

Features

Helpdesk Tickets

Create and manage helpdesk tickets in your ERP software

Issues/ Enquiries

Create and manage lead and task for issues/ enquiries. Assign them to users

User specified stages

User can create the required stages in the helpdesk ticket

Reports

Graph and pivot view reports

Our Services

Odoo Development

As progressive as it is, at the end of the day, Odoo has its own limitations.

Learn more

Odoo Customization

We customize as per your industry needs…

Learn more

Odoo Themes

As progressive as it is, at the end of the day, Odoo has its own limitations.

Learn more

Odoo Integration

We help you integrate Odoo ERP with any software…

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Odoo Training

Odoo training from Experienced Odoo experts…

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Odoo Resources

We help you integrate Odoo ERP with any software…

Learn more

Need Any Support

Email Us Contact Us Request Customization

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Odoo Server Error
by
DOYMA INTERNATIONAL, LLC
on 11/6/20, 10:10 AM

Error:

Odoo Server Error


Traceback (most recent call last):

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\http.py", line 624, in _handle_exception

    return super(JsonRequest, self)._handle_exception(exception)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\http.py", line 310, in _handle_exception

    raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\tools\pycompat.py", line 14, in reraise

    raise value

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\http.py", line 669, in dispatch

    result = self._call_function(**self.params)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\http.py", line 350, in _call_function

    return checked_call(self.db, *args, **kwargs)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\service\model.py", line 94, in wrapper

    return f(dbname, *args, **kwargs)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\http.py", line 339, in checked_call

    result = self.endpoint(*a, **kw)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\http.py", line 915, in __call__

    return self.method(*args, **kw)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\http.py", line 515, in response_wrap

    response = f(*args, **kw)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\addons\web\controllers\main.py", line 1326, in call_button

    action = self._call_kw(model, method, args, kwargs)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\addons\web\controllers\main.py", line 1314, in _call_kw

    return call_kw(request.env[model], method, args, kwargs)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\api.py", line 387, in call_kw

    result = _call_kw_multi(method, model, args, kwargs)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\api.py", line 374, in _call_kw_multi

    result = method(recs, *args, **kwargs)

  File "<decorator-gen-60>", line 2, in button_immediate_install

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\addons\base\models\ir_module.py", line 72, in check_and_log

    return method(self, *args, **kwargs)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\addons\base\models\ir_module.py", line 463, in button_immediate_install

    return self._button_immediate_function(type(self).button_install)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\addons\base\models\ir_module.py", line 573, in _button_immediate_function

    modules.registry.Registry.new(self._cr.dbname, update_module=True)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\modules\registry.py", line 86, in new

    odoo.modules.load_modules(registry._db, force_demo, status, update_module)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\modules\loading.py", line 423, in load_modules

    loaded_modules, update_module, models_to_check)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\modules\loading.py", line 315, in load_marked_modules

    perform_checks=perform_checks, models_to_check=models_to_check

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\modules\loading.py", line 182, in load_module_graph

    load_openerp_module(package.name)

  File "D:\odoo_doymaint\Odoo 13.0\server\odoo\modules\module.py", line 376, in load_openerp_module

    __import__('odoo.addons.' + module_name)

  File "d:\odoo_doymaint\odoo 13.0\server\addons\os_helpdesk\__init__.py", line 2, in <module>

    from . import models

  File "d:\odoo_doymaint\odoo 13.0\server\addons\os_helpdesk\models\__init__.py", line 2, in <module>

    from . import helpdesk_ticket

  File "d:\odoo_doymaint\odoo 13.0\server\addons\os_helpdesk\models\helpdesk_ticket.py", line 5, in <module>

    class HelpdeskTicket(models.Model):

  File "d:\odoo_doymaint\odoo 13.0\server\addons\os_helpdesk\models\helpdesk_ticket.py", line 50, in HelpdeskTicket

    @api.multi

AttributeError: module 'odoo.api' has no attribute 'multi'