Helpdesk Ticket Management

by
Odoo          
v 12.0 Third Party

300.00 €

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Technical name sandv_helpdesk_project
LicenseOPL-1
Websitehttp://www.sandv.biz
Required Apps Project (project)
Technical name sandv_helpdesk_project
LicenseOPL-1
Websitehttp://www.sandv.biz
Required Apps Project (project)

Overview

Multi-Purpose Helpdesk Module With Ticket Management For Projects

Dashboard

Helpdesk Dashboard With Action Items For Each Ticket Type

Ticket Management For Projects

Managing Tickets Against A Project Made Super Easy


Support Teams Hierarchy

Define Support Teams With Hierarchy, Team Leader and Members

Helpdesk Tags

Classify Tickets By Attaching One Or More Helpdesk Tags

Ticket Types

With Multi-Purpose Helpdesk Module, Different Ticket Types Can Be Created As Required


Root Causes

Pre-Defined List Of Root Causes. One (or) More Root Causes Can Be Linked To A Ticket

Ticket Cancellation Reasons

Pre-Defined List Of Cancellation Reasons That Must Be Selected To Cancel A Ticket.

Ticket Tracking Information

Track All Events Against A Ticket With User, Date and Timestamp Details

Email Notifications

Event Based Email Notification Against Tickets


Exclusive solution offered by


Oiling the wheels of business, have you overhauled your business yet?

For enquiries and support, please write to odoo@sandv.biz

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
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agreement from the authors of the Software (see the COPYRIGHT file).

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