Website Help Desk / Support Ticket - Gamification

by
Odoo
v 10.0 v 11.0 v 12.0 Third Party 489
Download for v 12.0 Deploy on Odoo.sh
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Employees (hr)
• Project (project)
• Website (website)
Community Apps Dependencies
Lines of code 3610
Technical Name website_support_gamification
LicenseLGPL-3
Versions 11.0 12.0 10.0
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Description

Adds badges to support tickets

Includes the following per user demo challenges
  • First ticket Completed
  • First positive feedback
  • Ticket completed in less than 15 minutes of submission
  • Ticket Completed in less than 10 minutes of submission
  • Ticket Completed in less than 5 minutes of submission
  • Seven tickets completed in a day
  • Eight tickets completed in a day
  • Nine tickets completed in a day
  • Ten tickets completed in a day
  • More than 10 tickets completed in a week
  • More than 25 tickets completed in a week
  • More than 30 tickets completed in a week
  • More than 35 tickets completed in a week
  • More than 40 tickets completed in a week
  • Nothing less than 5 star feedback for a week
  • Nothing less than 5 star feedback for a month

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