Avaya VOIP

by
Odoo

$ 530.54

v 13.0 Third Party 1
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Contacts (contacts)
• Discuss (mail)
Lines of code 737
Technical Name avaya_voip
LicenseOPL-1
Versions 12.0 13.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Contacts (contacts)
• Discuss (mail)
Lines of code 737
Technical Name avaya_voip
LicenseOPL-1
Versions 12.0 13.0

Avaya WebRTC Integration

Integrate your Avaya and make inbound/outbound Call

Easy to use Dial & Make Calls.

Telephony API

  • Make Call
  • Reject Call
  • Cancel Call
  • Mute
  • Un-Mute
  • Hold
  • Un-Hold
  • Transfer Call

Pop-up Incoming Call

Integrated in Contacts Module
It will search caller number and show the caller name.

Show Contacts Forms

Allow click to call

Setup & Requirements

  • WebRTC required SSL Certificate on domain name.
  • Support Only Chrome Browser
  • Settings

  • Avaya Server: Avaya IP Address
  • Port: 9443(default) not editable
  • Allow Stun: Stun Server(Optional)
  • Allow Turn: Turn Server(Optional)

  • User Settings -> Preference

  • Enable VOIP
    • Enable: Allow user to use Avaya VOIP
    • Disabled: Dialplan will not show on top of the screen
  • Avaya Login: Extension
  • Password: Extension Password

Based on Avaya WebRTC API Requirements & Guidelines

  • Avaya IP Office Requirements
    • Release 11
    • IP Office 500v2 & Application Server
      IP Office Server Edition
  • Avaya IP Office License Requirements
    • Prefered Edition
    • Power User License

WebRTC Gateway Signalling Port

  • The following TCP ports need to be opened in the firewall/corporate router, in case if web clients reside in public internet

WebRTC Gateway Media Port

  • The below UDP ports need to be opened in the firewall/corporate router in case of clients resides in public internet

Certificate Requirements

  • To improve the security of the WebRTC Gateway link, users should perform the following steps prior to using the client application.
    • Obtain the CA certificate that signed the identity certificate of the WebRTC Gateway server.
    • Install the obtained certificate into Browser's Certificate store and trust the certificate.

Note:
  • if certificate is not installed, Web Client will not be able to connect to gateway
  • The gateway does not support mutual authentication and hence, does not require clients certificate
  • The gateway uses the same certificate which one-X portal uses
  • The CA certificate can be obtained from Web Control Portal
  • See Avaya IP Office Platform Security Guidelines for more information
  • Browser required to install and trust CA Certificates of both Primary and Secondary one-X for Resiliency

SUPPORT

I will provide FREE 90 days support for any doubt, queries, and bug fixing or any type of issues related to this module. This is applicable from the date of purchase.
Please note any Avaya related Issue's will not be covered, read carefully the "Based on Avaya WebRTC API Requirements & Guidelines" 

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.
There are no ratings yet!
Request a Demo
by
Bashar
on 8/13/23, 2:44 AM


by
Kyriakos Ioannou
on 8/2/22, 5:32 AM

Can you please provide any update if the above application will be updated to V15?

Also, can I have a contact email for future communication?

Regards, Kyriakos Ioannou

Marlow Navigation

by
Phoenix MEA
on 7/3/22, 11:11 AM

hello LBM team kindly I need this app on Odoo 15 so revise me with cost and  i need an email to contact with you 

 

by
Jorge Maldonado
on 9/20/21, 5:21 PM

Funciona para community

by
Felipe Rodriguez
on 7/20/21, 1:44 PM 
 Does the application allow agents to first validate themselves to follow up on the calls they make?
by
Yassine EL BAHI
on 5/18/21, 7:59 AM

Hello 

we sent you an email but you didnt reply. Kindly reply asap. here is our email : yassineelbahi98@gmail.com

Version 14
by
Abdalla Mohamed
on 4/20/21, 3:17 AM

Hello

Is there is version 14 for this module?

by
Advanced Solutions
on 3/3/21, 4:43 AM

Could you share your contact email address. I need a Demo

Re:
by
Lorenzo
on 3/3/21, 5:08 AM Author

Hi please contact us cdoquicksolution@gmail.com




by
Hector Castillo Arbona
on 1/27/21, 12:22 PM

Could You Help Us with a Demo? I sent to you an email 2 weeks ago, but I had no response.

Greetings,

DEMO
by
fernandoh@merxbp.com
on 1/21/21, 5:42 PM

Hello. Can you please help us with a DEMO ?


Best!

Kindly help us with a demo for atleast a week or two for testing on zainab.bhaijee@sybyl.com
by
Zainab Bhaijee
on 5/8/20, 8:58 AM
I´m interested on your app Avaya VOIP
by
Solución Digital SA de CV
on 5/3/20, 3:48 PM

Hello, I´m interested on your app Avaya VOIP and moises.torres@soluciondigital.mx My name is Moisés Torres and i wrote you to cdoquicksolution@gmail.com

Provide your Skype / Email ID.
by
Adil Abdulla iWesabe
on 4/21/20, 11:32 AM

Provide your Skype / Email ID.

Re: Provide your Skype / Email ID.
by
Lorenzo
on 4/21/20, 2:46 PM Author

hi you can contact me here cdoquicksolution@gmail.com

by
Mohamed Hassan Mohamed
on 4/19/20, 8:22 AM

Kindly we need to test it by demo testing if available and provide us your contact number and mail ASAP my mail : a.turky@galaxy-cs.com

Re:
by
Lorenzo
on 4/21/20, 2:47 PM Author

I am still preparing the demo i will contact you soon..

by
Mohamed Hassan Mohamed
on 4/14/20, 8:14 AM

Good morning, is this modules available into version 12 or not

Re:
by
Lorenzo
on 4/16/20, 7:27 PM Author

Currently available on 13

by
Ice Communications
on 1/19/20, 5:55 AM

Hi we sent you an email but you didnt reply. Kindly reply asap.

Re:
by
Lorenzo
on 1/19/20, 12:11 PM Author

hi please check your email. thanks

by
Ice Communications
on 1/18/20, 6:27 AM

We need a free trial for a week. We need to test today since we were going to another option. If cant provide demo trial then I cant purchase.

Re:
by
Lorenzo
on 1/18/20, 8:15 AM Author

send me your email cdoquicksolution@gmail.com and i will provide you a link.