This module was provided in earlier versions of Odoo/OpenErp. But it was removed in latest versions i.e Version 10.0 and 11.0. We have developed this module to provide same functioanlity as it was providing in its earlier version.
With this module user can raise a claim for certain issues with any provided service.
User Can Easily Do The ClaimUser can do Claim when he is not satisfy given service.
User ConfigurationUser can easily configure claim management system acoording his requirement.
Set Claim DateUser can easy to set starting date and ending date for claim.
Provide Different Categories and StagesThis app provide different categories and stage for claim process.
Claim can be raised from Sales, where After-Sale is provided into menu. Claims can be raised from Claim option. On clicking Claim option, a new page will be displayed where claims that are already raised will be displayed and also new claim can be raised.
Place Claim and Other Details
You have to provide details of against whom you want to place claim and other details.
There are different type of claim category as shown below.
Stages of Claim Process
There are 4 type of stages of claim process as shown in figure.
You will get 90 Days free support incase any bugs or issue (Except data recovery).
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on email@example.com or raise a ticket on support.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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