RMA SMS- Return Merchandise Authorization with Auto Send SMS

by
Odoo

137.15

v 13.0 Third Party
Live Preview
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Inventory (stock)
Sales (sale_management)
Discuss (mail)
Invoicing (account)
Community Apps Dependencies
Lines of code 1999
Technical Name bi_rma_sms
LicenseSee License tab
Websitehttps://www.browseinfo.com
Versions 14.0 16.0 17.0 15.0 12.0 13.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Inventory (stock)
Sales (sale_management)
Discuss (mail)
Invoicing (account)
Community Apps Dependencies
Lines of code 1999
Technical Name bi_rma_sms
LicenseSee License tab
Websitehttps://www.browseinfo.com
Versions 14.0 16.0 17.0 15.0 12.0 13.0

Auto SMS Send for RMA Return Order- Return Merchandise Authorization Odoo Apps

RMA SMS - Return Merchandise Orders Odoo apps is used to allow your customer to manage return of the products and create return RMA orders in Backend with complete process. i.e Return product from RMA, Replace Product with RMA, Refund Order from RMA, Refund invoice with RMA and everything managed with different stage with automatic send sms feature for RMA order.

This Odoo app provides functionality to send SMS to customer's mobile based on configuration of SMS Gateway .You can send notification to customer when RMA order is approved, rejected and closed. This app helps to configure sms templates for each action so users can manage the content of messages sent to customers.

Features

Dynamic RMA States.

Provide dynamic RMA states.

Approve/Reject Request.

Approve and reject RMA request.

RMA Send By Email.

Now user able to send RMA by e-mail to partner.

RMA SMS Notification.

User will get sma notification for rma.

Return/Refund and Replace.

Manage Return, Refund and Replace.

Set To Draft RMA.

User can set rma to draft state from any state.

Inward Picking Configuration.

When user approve rma order then picking will created based on inward picking type. .

Outward Picking Configuration.

After validate rma, when user send goods to customer picking order created based on outward picking type.

RMA Configuration

Under RMA > Configuration menu user have to select "Source Picking Type" and "Destination Picking Type" for RMA.

RMA SMS Configuration

Under Settings > SMS Gateway > Gateway List menu user have to configure sms gateway.

RMA Reasons

Under RMA > RMA > RMA Reason menu user can create reasons for RMA order.

RMA Orders

Under RMA > RMA > RMA Order menu user can create RMA order.

User can see created RMA in form view.

Reject RMA Request

User can reject rma by clicking "REJECT" button on rma order, here user have to select reason to reject rma.

User can see on reject rma sms will send to customer.

Set To Draft RMA

After rejected rma, user can set to draft rma order by clicking "SET TO DRAFT" button.

Approve RMA

User can approve rma order by clicking "APPROVE" button on rma order.

After approve rma order user can see ram stage changed to "APPROVED" from "DRAFT", and new picking order created for rma order.

Change RMA Product

User can change rma product with same product or different products by clicking icon as shown bellow.

If user select same product this wizard will appear.

If user select different product then user have to enter product quantity and create invoice option.

After approve rma order user can see ram stage changed to "APPROVED" from "DRAFT", and new picking order created for rma order.

Validate RMA

User can validate rma by clicking "VALIDATE" button.

RMA Smart Buttons

After validate rma order user can see created picking and refund invoice.

User can see created picking order for rma order.

User can see created refund invoice for rma order.

Close RMA

User can close rma by clicking "CLOSE" buttons on rma order.

User can see rma order stage changed to "CLOSE" state form "PROCESSING" state.

Sent RMA Message with Status

Here user can see RMA SMS sent by the system to the customer with their status.

History of Sent RMA Message

User can see history of send rma message.

RMA Report

User can print rma report for Action > RMA Report menu on RMA order form view.

RMA Send By Email

User can send rma by email to partner by clicking "SEND BY MAIL" buttton.

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Free Support

You will get 90 Days free support incase any bugs or issue (Except data recovery).

At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on ticket@browseinfo.in or raise a ticket on support.

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modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

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