HR Helpdesk for Employee and HR Department
by Probuse Consulting Service Pvt. Ltd. http://www.probuse.com$ 215.05
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
CRM (crm)
• Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Employees (hr) |
Community Apps Dependencies | Show |
Lines of code | 4339 |
Technical Name |
hr_helpdesk |
License | See License tab |
Website | http://www.probuse.com |
Versions | 16.0 17.0 13.0 14.0 15.0 12.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
CRM (crm)
• Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Employees (hr) |
Community Apps Dependencies | Show |
Lines of code | 4339 |
Technical Name |
hr_helpdesk |
License | See License tab |
Website | http://www.probuse.com |
Versions | 16.0 17.0 13.0 14.0 15.0 12.0 |
HR Helpdesk for Employee and HR Department
Internal Employee Helpdesk in Odoo
Human Resource Helpdesk Support Ticket Management
This module all your employees to raise tickets to the HR department for different kinds of HR related requests in your company.
Main Features:
- Employees can create Support Request Tickets in Menu My Helpdesk on the backend.
- Website Menus My Tickets and HR Helpdesk.
- HR Helpdesk Menu in Website for Ticket Creation and Submit Ticket by Employee.
- Ticket Display My Helpdesk Menu.
- Allow you to show all Ticket Related to Employee.
- Allow you to set up Ticket Stages Related to HR Helpdesk.
- Allow you to setup all Ticket Teams Related to HR Helpdesk.
- Allow you to setup all Ticket Types Related to HR Helpdesk.
- Allow you to setup all Ticket Subject Related to HR Helpdesk.
- Allow your HR Helpdesk Manager to view all tickets and process and action on support tickets. This app allows your Human Resource team to manage different tickets from your employees of different departments.
- For more details please see below screenshots and watch the video.
- This module is only for Odoo Community Edition compatible.
Menus Available:
- HR Helpdesk
- HR Helpdesk (This is for HR Helpdesk Manager)
- All Tickets
- My Helpdesk (This is for Employees)
- My Tickets
- Configuration (This is for HR Helpdesk Manager)
- Stages
- Ticket Types
- Type Of Subject
- Teams
Test Case Examples Users for Below Screenshots to Explain:-
- Employee:-Frankie Lambert
- Employee:-Gabriel Kelly
- Employee:-Jenson Fletcher
- Helpdesk Manager:-Louis Jimenez
Website Menus
Create Ticketed Thank You Message to Employee
My Tickets in Website
Ticket View on Website
Kanban View for Employee Backend
List View for Employee Backend
Form View for Employee Backend
From View for Employee Backend
Kanban view for Employee Backend
List view for Employee Backend
Kanban View for Employee Backend
List View for Employee Backend
Kanban View for HR Helpdesk Manager Backend
List View for HR Helpdesk Manager Backend
From View for HR Helpdesk Manager Backend
Message Post by HR Helpdesk Manager Backend (Employee can also use chatter)
Stages
Ticket Types
Type Of Subject
HR Teams
If Customer or Guest try to create HR Ticket - System will raise warning
Contact / Support
Introducing
Probuse Consulting Services Pvt. Ltd.
Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.
Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.
Our Services
Odoo Implementation
Odoo Support
Odoo Customization
Odoo Migration
Odoo Training
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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