Customer and Supplier RMA - Return Merchandise Authorization

by
Odoo

169.05

v 14.0 Third Party 23
Live Preview
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Inventory (stock)
Purchase (purchase)
Sales (sale_management)
Discuss (mail)
Invoicing (account)
Community Apps Dependencies
Lines of code 2788
Technical Name bi_customer_supplier_rma
LicenseSee License tab
Websitehttps://www.browseinfo.com
Versions 17.0 15.0 14.0 13.0 16.0 12.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Inventory (stock)
Purchase (purchase)
Sales (sale_management)
Discuss (mail)
Invoicing (account)
Community Apps Dependencies
Lines of code 2788
Technical Name bi_customer_supplier_rma
LicenseSee License tab
Websitehttps://www.browseinfo.com
Versions 17.0 15.0 14.0 13.0 16.0 12.0

Return Merchandise Authorization-Return Orders Management for Sales and Purchase Odoo App

RMA - Return Merchandise Orders Odoo apps is used to allow your customer as well as supplier to manage return of the products and create return RMA order in Backend with complete process. i.e Return product from RMA, Replace Product with RMA, Refund Order from RMA, Refund invoice with RMA and everything managed with different stage.This Return Merchandise Orders Odoo module also support supplier RMA and purchase order Return Merchandise Order management too.

Features

Approve/Reject B2B RMA Request.

Approve and reject RMA request from customer.

Approve/Reject Supplier RMA Request.

Approve and reject RMA request from supplier.

Dynamic RMA States.

Provide dynamic RMA states for customer as well as supplier.

Return/Refund and Replace RMA.

User can manage return, refund and replace for B2B or Supplier RMA.

Inward Picking Configuration.

When user approve RMA order then picking will created based on inward picking type.

Outward Picking Configuration.

After validate RMA, when user send goods to customer picking order created based on outward picking type.

Auto Generate Picking / Sale Order and Credit Note.

Auto generate Delivery Order / Sales Order and Credit Note based on action.

Auto Generate Picking / Purchase Order and Credit Note.

Auto generate incoming shipment / Purchase Order and Vendor Credit Note based on action.

RMA Send By Email.

Now user able to send RMA by e-mail to customer or supplier.

Set To Draft RMA.

User can set RMA to draft state from any state.

Predefined Reasons and Actions.

Predefined reasons and actions for returned product.

Print RMA Report.

User can easily print RMA report.

Return Order with LOT/Serial Number.

User can create RMA and return product with lot serial number.

Change RMA Product.

User can change RMA product with same product or different product.

RMA Configuration

Under Settings > General Settings user have to select "Source Picking Type", "Without Return Items Picking Type" and "RMA Route for SO" for a specific company.

User have to select "Source Picking Type" and "Destination Picking Type" for supplier RMA.

Reject Reason Menu

Goto Invoicing -> Configuration -> Reject Reason menu in that user can enter the rejection reason with enabling 'Is Customer Rejection Reason' option and activate reason.

RMA B2B

RMA Menu

User can see RMA main menu.

Return/No Return Menu

Under RMA > Return/No Return menu user can create reasons for RMA order and set an action according to reason.

RMA Orders

Under RMA > RMA Order menu user can create RMA order.

User can see created RMA in form view and return or replace or refund by clicking on 'RETURN/REFUND/REPLACE' button.

Return/Cancel/Replace Products Wizard

User can select return/no return option and quantity and set reject reason.

User can set new product to replace with the old product and click on 'APPLY' button.

Submit RMA Order

User can submit the RMA order by clicking on 'SUBMIT' button.

User have options to approve, reject, reset to draft and send by email RMA order.

Reject RMA Request

User can reject RMA by clicking "REJECT" button on RMA order.

User can see RMA is rejected and set to draft RMA order by clicking on 'RESET TO DRAFT' button.

User can see RMA moved to draft state.

Approve RMA

User can approve RMA order by clicking "APPROVE" button on RMA order.

After approve RMA order user can see RMA stage changed to "APPROVED" from "SUBMITTED", and new picking order created for RMA order.

User can see created picking order created for RMA.

Validate RMA

User can validate RMA by clicking "VALIDATE" button.

RMA Smart Buttons

After validate RMA order user can see created picking order and refund invoice for RMA.

User can see created refund invoice for RMA order.

RMA Claim

RMA claim will recorded on picking order of selected sale order in RMA order.

User can see created RMA claim in tree view.

Close RMA

User can close RMA by clicking "CLOSE" buttons on RMA order.

User can see RMA order stage changed to "CLOSED" state form "PROCESSING" state.

RMA Orders

User can view the list of RMA orders.

RMA Report

User can see the RMA report in pivot view.

User can see the RMA line report.

RMA Send By Email

User can send RMA by email to partner by clicking "SEND BY MAIL" button.

RMA Report

User can view the RMA report in PDF format.

RMA Supplier

Supplier RMA Access Rights

Under user configuration enable 'Supplier RMA' checkbox.

RMA Reasons

Under RMA > RMA Supplier > RMA Reason menu user can create reasons for RMA supplier order

RMA Supplier Order

Under RMA > RMA Supplier > RMA Supplier Order menu user can create RMA order for supplier.

User can see created supplier RMA in form view.

Reject Supplier RMA

User can reject supplier RMA by clicking "REJECT" button on RMA order, here user have to select reason to reject RMA.

On reject RMA wizard user have to select reason for reject RMA.

User can see RMA is rejected and reject reason added.

Set To Draft RMA

After rejected RMA, user can set to draft RMA order by clicking "SET TO DRAFT" button.

Approve Supplier RMA

User can approve RMA order by clicking "APPROVE" button on RMA order.

After approve RMA order user can see ram stage changed to "APPROVED" from "DRAFT", and new picking order created for RMA order.

Change RMA Product

User can change RMA product with same product or different products by clicking "Change Product" button on RMA line.

If user select same product this wizard will appear

If user select different product then user have to enter product quantity and create invoice option.

User can see created picking order created for RMA.

Validate Supplier RMA

User can validate RMA by clicking "VALIDATE" button.

RMA Smart Buttons

After validate RMA order user can see created picking order and refund invoice for RMA.

User can see created picking order for RMA order.

User can see created refund invoice for RMA order.

Close Supplier RMA

User can close RMA by clicking "CLOSE" buttons on RMA order.

User can see RMA order stage changed to "CLOSE" state from "PROCESSING" state.

RMA Send By Email

User can send RMA by email to partner by clicking "SEND BY MAIL" button.

Supplier RMA Report

User can print RMA supplier report in PDF format.

Apps May You Like

Most Demanded Apps

Free Support

You will get 90 Days free support incase any bugs or issue (Except data recovery).

At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on ticket@browseinfo.in or raise a ticket on support.

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.