Ecommerce Product Reviews

by
Odoo

45.76

v 14.0 Third Party
Required Apps eCommerce (website_sale)
Website (website)
Invoicing (account)
Lines of code 1128
Technical Name ecommerce_product_reviews
LicenseOPL-1
Also available in version v 13.0 v 15.0
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Required Apps eCommerce (website_sale)
Website (website)
Invoicing (account)
Lines of code 1128
Technical Name ecommerce_product_reviews
LicenseOPL-1
Also available in version v 13.0 v 15.0

Ecommerce Product Reviews


Odoo's built-in eCommerce product review functionality is very limited compared to other leading eCommerce platforms like Shopify, WooCommerce, and Magento. This application rebuilds Odoo product reviews from the ground up - allowing you to take advantage of useful features that will help you get more reviews and grow sales.

No Log-in Requirement

Choose whether or not customers have to be logged in to leave reviews.

Verified Buyer Tag

Auto apply a verified buyer tag if the customer has purchased the product.

Email Review Requests

Send an email requesting product reviews after a purchase.

Review Approval

Screen new reviews and only publish them after they've been approved.

Sales Team Notification

Choose a Sales Team that will be notified whenever new reviews are created.

Allow Anonymous Reviews

Encourage users to leave more reviews by allowing them to post anonymously.


Module Configuration


Configuration of this module is very easy. Simply navigate to Website > Configuration > Settings and scroll to the Reviews Management Section. There you will be able to set your review publishing protocol (automatic approval or manual screening), the sales team to notify about new reviews, whether or not users must be logged in to leave a review, and if they are allowed to post reviews anonymously.


Leave Reviews on Product Page


The customer can use a beautiful custom form to leave reviews directly on the product page. Depending on your configuration, they will be able to choose to leave the review anonymously or not. Logged in customers will have their data pre-filled in the appropriate fields. If you've configured the module to allow reviews from public (not logged in) users, they can manually fill in the identity fields.


Mobile Responsive Review Form


The review form that's displayed on the product page is mobile responsive allowing your customers to effortlessly leave reviews - no matter what device they're using.


New Review Notification


During configuration, you can set a sales team to be notified when new reviews are created. All members of the sales team will receive the notification displayed below whenever a customer creates a new review.


Send Review Request Emails


Send review request emails to customers from a sales order. Once a sales order is confirmed, you'll be able to send request for review emails to the linked customer. The email summarizes their order and politely asks them to click on a review link.

When the user clicks on the 'Rate My Purchase' button, they're redirected to an order review page (shown below). Here they can quickly and easily add reviews for all products in their order at once.


Managing Reviews


During configuration, you can either allow reviews to be automatically approved, or require them to be manually approved. When manual approval is selected, new reviews go into a queue. Simply go through the 'New' reviews and either approve or reject them. Once approved, they'll be visible on the website.

Get a summary of all reviews for a particular contact or product by navigating to the customer/product record and clicking the 'Reviews' button in the form header. This will bring up a list of all reviews specific to the record from which it was clicked.


How Reviews are Displayed


On the product page, approved reviews are displayed in a clean and minimalist list. Customers can look over product reviews, or leave a review of their own here.

On the product page, the average rating of the product is displayed in the form of a 5 star widget. It's located just below the product title and above the product price.

On the shop page, the average rating of each product is displayed in the form of a 5 star widget. Below are the average rating for both the grid and list views

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).
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by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).
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or modified copies of the Software.
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copies or substantial portions of the Software.
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IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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