We have added some predefined
languages(English,
German / Deutsch, Arabic,
Spanish / Espanol, French
/ Francais, Chinese, Portuguese/Portugal) in the
module, If you want to
add other language you
can contact us at support@softhealer.com.
We use google translator
tools for multi-languages
so possible translations
can be inaccurate. we
welcome suggestion for
more accurate
translations at support@softhealer.com.
Helpdesk Custom Checklist | Helpdesk Ticket Custom Checklist
by Softhealer Technologies https://www.softhealer.com
Odoo
$ 63.79
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Community Apps Dependencies | Show |
| Lines of code | 8128 |
| Technical Name |
sh_helpdesk_custom_checklist |
| License | OPL-1 |
| Website | https://www.softhealer.com |
| Versions | 14.0 16.0 17.0 15.0 |
Community
Enterprise
Odoo.sh
Helpdesk Custom Checklist
This module is designed to help you track your helpdesk tickets. You can easily create a checklist for the helpdesk. With the ability to create custom templates, you can quickly set up new checklists as per your needs. You can divide checklist items into different stages like Completed, Cancel & New. You can also filter the complete & cancel checklists.
Related Modules
Hot Features
Helpdesk Custom Checklist
Helpdesk Checklist Template
Checklist With Different Stages
Filter Complete Checklist
Filter uncomplete Checklist
Features
- Easy to create a checklist from the helpdesk custom checklist.
- Also, you can create a checklist template.
- It reduces human efforts.
- It helps to increase your productivity.
Goto user and give helpdesk access rights. Enable the 'Helpdesk Custom Checklist' option.
Tree view of the helpdesk checklist template. Here, you can see the list of selected checklists in the template.
You can create a helpdesk checklist template by clicking on the 'Create' button.
If you want to see the template then simply click on that template.
Form view of the helpdesk checklist template. In that, you can see the company name and selected checklists.
Go to the helpdesk and open the configuration menu. From there, Click on the option labeled 'Helpdesk Custom Checklist'.
After that, you will redirect to the list view of the helpdesk custom checklist.
Form view of the ticket. After accessing the 'Helpdesk Custom Checklist', you can fill out the checklist by selecting the checklist template. After selecting a template, a new record will be added with the checklist's default states: "New", "Completed", and "Cancelled". Click on Complete Icon To Complete Checklist & Cancel Icon to Cancel Checklist.
Here, you can see the completed & cancel checklist state.
Version 14.0.1 | Released on : 27th June 2023
Initial
Initial Release.
- Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & Premise) as well as Community.
- No, this application is not compatible with odoo.com(odoo saas).
- Yes, This app is compatible with Odoo's Multi-Company/Multi-Website Feature.
- Please Contact Us at sales@softhealer.com to request customization.
- Yes, we provide free support for 100 days.
- Yes, you will get free updates for lifetime.
- No, you don't need to install additional libraries.
- Yes, You have to download module for each version (13,14,15) except in version 12 or lower.
- No, We do not provide any kind of exchange.
Multi-Languages
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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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