$ 97.25
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Calendar (calendar) • Contacts (contacts) • Discuss (mail) |
| Lines of code | 1251 |
| Technical Name |
twilio_whatsapp_odoo_integration_sit |
| License | OPL-1 |
| Website | https://silentinfotech.com |
| Versions | 14.0 16.0 15.0 13.0 12.0 11.0 |
Twilio Whatsapp Odoo Integration
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Twilio Whatsapp Odoo Integration module helps Odoo users to send/receive Messages across Whatsapp and Odoo ERP.
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With this module, you can send WhatsApp messages to customers' devices. This will help you in sending alerts, notifications, updates, or promotional messages to your customers.
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Odoo users can create templates to be sent to the customer for different activities.
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You can also check the message History and their Delivery status.
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Auto Delete Feature: You Message log won't be generated in the Whatsapp SMS module when this feature is enabled. If this button is disabled, you can check every message logs which has been sent from the Odoo app.
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Make sure this integration is via Twilio, hence you'd need to get Account Sid and Auth. Token from Twilio. Click Here to know where to find them
Supported Editions
Community
Enterprise
Reach out to your customers instantly through Whatsapp messaging. It is easy to update your customers of any delays or last-minute additions without being tied up in your office.
Auto-Messaging triggering for Stage Changes
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Inform your customers in real time about the updates by sending them a message on Whatsapp.
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Send Automatic Updates on the Customerâs Whatsapp when the Stages are changed for the opportunity.
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Create an SMS template to be sent to the customer and add that template to the preferred Stage in the CRM module configuration.
Highlights
Easy Configuration
Just add Twilio tokens and your phone number to configure the SMS gateway.Send messages to customers from Odoo onto their Whatsapp.
Save Templates
Save templates as draft messages to be sent while specific activity/notification triggers.Send structured messages with relevant information with just a few clicks.
Reports
The user can check the delivery status of the messages.Also you can see the list of sent messages from Quick Sent.The message sent from the client logs directly into the message trail while in the conversation for a specific Opportunity, Order, etc.
How to Install
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Go to Apps -> Search for module "Twilio Whatsapp Odoo Integration" -> Install
Configuration
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For configuration, go to the app named "Whatsapp SMS" in your Odoo instance -> Configurations -> "Whatsapp Server", and create a new SMS gateway for Whatsapp on Odoo. Add relevant details along with Account Sid, Auth token and WhatsApp number configured on Twilio. To know how to view Account Sid and Auth token, Click Here
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For twilio configuration, After your number registered with Twilio Account, Go to Phone numbers -> Active numbers -> open it, Need to configure your domain "https://your_domain/whatsapp/sms"
How to Use
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Go to the app on your Odoo named WhatsApp SMS
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Click on Create to send a new instant message.
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Add relevant details of the receiver and type the message or select pre-defined templates.
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Sent Message to Individual contact or Send same message to Multiple contacts
Quick Messages
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In order to send Whatsapp messages from Opportunity/Orders to your customer/vendors, Go to the Opportunity/Order, click on "Action", and click on "Send Whatsapp Text Message"
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The number will auto-populate(if it is already configured for the particular contact). Type the message/Choose Template and then click on "Send"
Send message from Opportunity/Order/Contacts/etc.
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To create a Whatsapp template, Go to the app on your Odoo named WhatsApp SMS
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Click on WhatsApp SMS in the Menubar, and select WhatsApp Templates from the dropdown.
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Click on Create and add the Template Name, Activity name, Default Server, and Body of the Template.
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Click on Save
Send message from Opportunity/Order/etc.
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Click on the app "WhatsApp SMS" from the Odoo dashboard, it takes you to the list of all the Quick messages you have sent along with its Status
Reporting & History
If you have any query related to this module, you can simply click on the icon shown below and reach out to our support team.
https://silentinfotech.com
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Twilio Whatsapp Odoo Integration
Twilio Whatsapp Odoo Integration module helps Odoo users to send/receive Messages across Whatsapp and Odoo ERP.
With this module, you can send WhatsApp messages to customers' devices. This will help you in sending alerts, notifications, updates, or promotional messages to your customers.
Odoo users can create templates to be sent to the customer for different activities. You can also check the message History and their Delivery status.
Make sure this integration is via Twilio, hence you’d need to get Account Sid and Auth. Token from Twilio. https://support.twilio.com/hc/en-us/articles/223136027-Auth-Tokens-and-How-to-Change-Them
Configuration
Go to Apps -> Search for module "Twilio Whatsapp Odoo Integration" -> Install
For configuration, go to the app named "Whatsapp SMS" in your Odoo instance -> Configurations -> "Whatsapp Server", and create a new SMS gateway for Whatsapp on Odoo.
Add relevant details along with Accoutn Sid, Auth token and WhatsApp number configured on Twilio. To know how to view Account Sid and Auth token, https://support.twilio.com/hc/en-us/articles/223136027-Auth-Tokens-and-How-to-Change-Them
Usage
Quick Messages
Go to the app on your Odoo named WhatsApp SMS Click on Create to send a new instant message. Add relevant details of the receiver and type the message or select pre-defined templates. Sent Message to Individual contact or Send same message to Multiple contacts
Send message from Opportunity/Order/Contacts/etc.
In order to send Whatsapp messages from Opportunity/Orders to your customer/vendors, Go to the Opportunity/Order, click on "Action", and click on "Send Whatsapp Text Message" The number will auto-populate(if it is already configured for the particular contact). Type the message/Choose Template and then click on "Send"
Send message from Opportunity/Order/etc.
To create a Whatsapp template, Go to the app on your Odoo named WhatsApp SMS Click on WhatsApp SMS in the Menubar, and select WhatsApp Templates from the dropdown. Click on Create and add the Template Name, Activity name, Default Server, and Body of the Template. Click on Save
Reporting & History: Click on the app "WhatsApp SMS" from the Odoo dashboard, it takes you to the list of all the Quick messages you have sent along with its Status
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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