Website RMA (Return Merchandise Authorization)
by Emipro Technologies Pvt. Ltd. http://www.emiprotechnologies.com/$ 323.61
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
eCommerce (website_sale)
• Discuss (mail) • Invoicing (account) • Inventory (stock) • Website (website) • Repairs (repair) • Sales (sale_management) |
| Community Apps Dependencies | Show |
| Lines of code | 3079 |
| Technical Name |
website_rma_ept |
| License | OPL-1 |
| Website | http://www.emiprotechnologies.com/ |
| Versions | 10.0 12.0 13.0 14.0 15.0 11.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
eCommerce (website_sale)
• Discuss (mail) • Invoicing (account) • Inventory (stock) • Website (website) • Repairs (repair) • Sales (sale_management) |
| Community Apps Dependencies | Show |
| Lines of code | 3079 |
| Technical Name |
website_rma_ept |
| License | OPL-1 |
| Website | http://www.emiprotechnologies.com/ |
| Versions | 10.0 12.0 13.0 14.0 15.0 11.0 |
Website RMA (Return Merchandise Authorization) in Odoo
With the Website RMA in Odoo, you enable your customer to place the product return request from your web store, created with Odoo. It will generate the RMA number when a customer initiates the exchange or return the product you sold. The request will show up at Odoo backend and appropriate action can be taken by admin accordingly. Consequently, the state of progress can be tracked by the customer from its account.
GET INSTANT PERSONALIZED DEMO
emiprotechnologies.com/r/Xsy
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Features
Screenshots
Support
FAQs- Allows customers to create RMA (Return Merchandise Authorization) Request from Odoo Website Portal.
- Submitted RMA request from Odoo Website portal will create a RMA in Odoo back-end.
- Allows users to Approve or Reject Website RMA from Odoo back-end.
- Allow users to manage return or replacement from Odoo backend.
- Notify responsible for next action by an email automatically.
- User can take actions like Refund, Replacement or Repair from Odoo backend.
- RMA for Odoo App generate documents automatically such as Delivery Order / Credit Note / Sales Order based on action taken by responsible person.
- Allow users to see all the documents from the same screen.
- Users can print RMA Report & Send to customer by an email.
Website RMA - Imaginary Process
Sale Order Portal - Create RMA Order Button
RMA Request Form
RMA Order Successful Created Message
"My Account" User Portal in Odoo Website
RMA Order Portal Menu
RMA Orders List In Portal Page With Shorting functionality
RMA Order Detail Page In Portal
User Guide
Read User Guide
Create a Support Ticket
If you face any issues while using our app and the issue is arising due to our app, we provide you complementary support for a duration of 90 days from the date of purchase of the respective app.
To create a support ticket, please register on Emipro Support Desk and provide us necessary information to help you resolve the issue.
Emipro Support Desk
Support Policy
You can contact us to request a customization in the app.
Yes, you can avail a free upgrade & support services for the app. Kindly read our support policy to know the details.
After purchasing any products from your Odoo Website, a Return Order button will appear on the Sales Order portal through which a customer can make a return request.
While requesting RMA on Odoo Website, a customer should fill the Return Reason, Quantity to Return and optionally enter Return Note if necessary.
RMA Number is the Unique ID generated on Odoo Website after the RMA Request is successfully placed by the customer. It is used to track the RMA Request.
After logging-in to Odoo Website, a customer can track its RMA Orders from My Account section.
Only an admin level user can authorize the RMA Orders, not the normal user. However, a normal user can download the RMA Orders for various purposes, if required.
Suggested Products
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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