Vonage (ex. Nexmo) SMS, Whatsapp, Viber - Send and Receive - HMS Mobile Messaging
by PGH Software https://www.partnerguesthouse.com
Odoo
$ 53.22
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Sales (sale_management)
• Discuss (mail) • Invoicing (account) |
| Community Apps Dependencies | Show |
| Lines of code | 1243 |
| Technical Name |
hms_mobile_messaging_vonage |
| License | OPL-1 |
| Website | https://www.partnerguesthouse.com |
| Versions | 14.0 15.0 17.0 16.0 13.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Sales (sale_management)
• Discuss (mail) • Invoicing (account) |
| Community Apps Dependencies | Show |
| Lines of code | 1243 |
| Technical Name |
hms_mobile_messaging_vonage |
| License | OPL-1 |
| Website | https://www.partnerguesthouse.com |
| Versions | 14.0 15.0 17.0 16.0 13.0 |
Odoo-Vonage SMS, Whatsapp and Viber Integration
Integrating with the Vonage programmable messaging API, this module allows you to send and receive SMS, Whatsapp and Viber messages within Odoo while tracking delivery statuses. It offers ability to send templates manually and via ready-to-use automations, as well as the ability to include photos and images in messages. With the ability to link incoming messages to contacts and sales orders, and with various access levels to ensure security, this module streamlines communication and messaging.
Vonage SMS, Whatsapp and Viber Integration
- Integrate Odoo with Vonage programmable messaging API
- Send SMS, Whatsapp and Viber messages manually in Odoo (directly from contact/customer/vendor using action menu, from sales order using header button, or directly creating a new message in the module)
- Include photo/image to messages
- Receive incoming SMS, Whatsapp and Viber messages and integrate them in Odoo (see details below)
- Track delivery status of each message
- Works on Enterprise, Odoo.sh and Community editions
Message Templates
- Multiple SMS, Whatsapp, Viber templates
- Ready-to-use automations to send SMS/Whatsapp/Viber templates on the following conditions:
- When quotation is created
- When quotation is sent to customer
- When quotation is confirmed (becomes Sales Order)
- When sales order is cancelled
- When new customer is created
- When new vendor is created
- When any new contact is created (doesn't matter customer or vendor)
- CRM integration and automations are available in additional module: CRM integration
- Use dynamic quotation, sales order and customer fields in message template which would allow to create personalized catchy messages
Incoming Message Handling
- Receive incoming SMS, Whatsapp, Viber messages and integrate them in Odoo
- Automatically links incoming messages to Odoo contact (customer, vendor) by phone number
- Automatically links incoming messages to sales orders of found customers
- Option to add incoming SMS, Whatsapp and Viber message as a comment to chatter of sales order (including photo/image if there was one in the message)
- Option to add outgoing message as a note
Other Features
- Add multiple Vonage accounts
- Test connection with Vonage server by using Test SMS, Test Whatsapp and Test Viber buttons
- Developer friendly module architecture - flexible inheritance support
- View messages in customer/vendor form in separate tab
- View count of messages and go to the list from header stat button
- Security settings include four levels of access to module features: All internal users, User, Manager, and Administrator
Documentation and screenshots
Adding and configuring Vonage server settings
- Install "Vonage (ex. Nexmo) SMS, Whatsapp, Viber - Send and Receive - HMS Mobile Messaging" module
- Go to Settings => Messaging servers
- Add Vonage server with Vonage API key and secret
- Set phone number to send test messages to
- Set Vonage Whatsapp, Viber and/or SMS sender
- Click on "Vonage: Test SMS", "Vonage: Text Whatsapp" and/or "Vonage: Test Viber" to test connection
Sending manual message to customer from Quotation / Sales Order
- Go to Sales, open quotation or sales order
- Click on "Send Mobile Message" button in the header
- Fill out the form and click send
- You will see a new note in the chatter with sent message
Sending manual message to customer from Contact / Customer
- Go to customer or vendor or any contact details form
- Select "Send Mobile Message" action
- Fill out the form and click send
Setting up incoming messages webhooks in Vonage
- Go to Mobile Messaging => Settings => Messaging servers
- Open your Vonage server details
- Copy URL for Vonage Incoming Webhook and Vonage Status Webhook
- Go to Vonage console
- For incoming Whatsapp and Viber: paste Incoming URL to Inbound Webhook URL, Status URL to Status Webhook URL fields
- For incoming SMS: Go to API Settings => Choose "SMS API" and Webhook format "POST-JSON", then paste Incoming URL to "Inbound SMS webhooks" field, Status URL to "Delivery receipts (DLR) webhooks"
Setting up automatic template sending
- Go to Mobile Messaging => Templates => Create
- Choose auto-send condition (if you want the module to send your template automatically on one of those conditions)
Any Questions?
Please contact us for any questions, support or customization/enhancement requests of this module.
Email us at
odoo@partnerguesthouse.com
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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