| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) |
| Lines of code | 8166 |
| Technical Name |
odoo_freeswitch_cti |
| License | LGPL-3 |
Odoo Callcenter
Make Odoo Become a Callcenter Solution
Real time monitor your team.
See all agents real time status, including IP Phone register event.
Create agent is the same as create Odoo internal user
Create internal user and allocate extension number.
Assign Callcenter permissions to internal user.
Monitor all FreeSWITCH CTI events
You can also monitor all events generated from FreeSWITCH.
These events tell Odoo what happened in FreeSWITCH.
Dialplan flow graph
In FreeSWITCH dialplan is writen with XML, with Odoo Callcenter, just drag and drop.
Popup customer information
Popup screen when incoming call is basic feature of Callcenter, with Odoo CRM and ERP system, you can do everything that you want.
Recording
CDR and Recording.
Callcenter Full Features
Smart call queue and lots of strategies. Be compatible with FreeSWITCH callcenter module.
Support with 20 years Callcenter developing experience.
Build a Callcenter system is very complicated, we will provide strong support.
Email: dingguijin@gmail.com
Wechat: ding_guijin
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Inquiry
We need to schedule a zoom meeting to discuss module features before buying
I need to schedule a zoom meeting before purchasing the addon.
Hi, do you have a version 14 of this module. Also if I need additional features like autodialing, predictive dialling, power dialling, call burger, webcrt etc, can you customize?