| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) |
| Lines of code | 601 |
| Technical Name |
sms_gateway_center |
| Website | http://www.techspawn.com |
| Versions | 11.0 9.0 10.0 15.0 14.0 12.0 13.0 |
SMS Notifications
By Techspawn Solutions
Integrate Twilio SMS with odoo via SMS Notifications. As a result, you can use the SMS Notifications module to send SMS directly from Odoo to your customers' phone. It includes vital functions like SMS template, send SMS in single or bulk, SMS groups, delivery status, SMS history management and auto send Birthday SMS among others, so you can quickly send and track SMS with Odoo.
Send SMS to a Single Customer
Send SMS to Multiple Customers
Create Multiple SMS Groups
History/ Records of SMS Sent
Resend Already Sent Single and Bulk SMS
Create SMS Templates
Create Birthday SMS Templates
Auto Send Birthday SMS to Customer
Enable/ Disable SMS Feature Based on User
SCREENSHOTS
The user can send SMS to a single customer by selecting the Contacts app and using the SMS button located in front of each customer in the list view. User can also send SMS by clicking on Send SMS button inside individual contact form. To send sms, user must follow the E.164 number format i.e. start the mobile number with '+' followed by country code.
The user can send SMS to multiple customers at a time. The Bulk SMS tab can be located under SMS Gateway main menu. In the send sms form the user must follow the E.164 number format i.e. start the mobile number with '+' followed by country code. The user need to select gateway account from select account field. The user can have multiple accounts with the same SMS Gateway Provider.
The user can create multiple group with each group can have multiple contacts in it. While sending the Bulk SMS, user can select "Use Customer Group" option and can send SMS to members in those group.
SMS history is maintained for both Single customer and Multiple customers. To get single SMS history, click on the Single SMS History tab and to get Bulk SMS history, click on Bulk SMS History tab from SMS Gateway main menu.
The user can resend the sent SMS to the customer to whom the message has been already sent by selecting the entry of that sms from the history (Single SMS or Bulk SMS History).
The user can create and use the predefined templates while sending the SMS and can make changes to those templates according to the requirement.
Create single birthday template for all customers/ contacts. Inside Contacts app, add date of birth to a Contact to whom user wish to send birthday wishes. SMS will be sent automatically to a Contact on his birthday with template that has been defined already.
USER GUIDE
Step 1: Enable SMS feature to specific user as per the
requirement
To use SMS Notifications module, admin must allow 'Enable SMS Feature' to
different user.
SMS Gateway menu will not be visible if 'Enable SMS Feature' is deactivated for
user.
Step 2: Create and Login to Twilio account
To use the twilio gateway, user need to create a twilio Account first.
Step 3: Get Account SID, Authentication Token and Twilio Number
After login to twilio using given credentials get Account SID, Authentication
Token and
Twilio Number from twilio dashboard.
Step 4: Add customer mobile numbers as a verified numbers in twilio
dashboard and only
then user can send messages from SMS Notifications module
Step 5: User need to install twilio on their system
Command :- sudo apt-get install python3-twilio
Step 6: Create SMS Gateway from SMS Notifications Module
Using SID, Authentication Token and Twilio Number, user can now create SMS
gateway
inside SMS Notifications module. To do this go to the 'SMS Gateway' tab from
SMS
Gateway main menu and fill required fields.
Contact & Support
Expert Ideas and ERP Solution To Help You Grow
Get expert help and assistance related to the new Odoo features and all ERP Related solutions at one place. We offer solutions regardless the size of a business, contact us through e-mail at sales@techspawn.com and get professional help that you want to build your business better. In case of any question regarding please reach out to us on support@techspawn.com
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