v 16.0 Third Party 1
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Repairs (repair)
Sales (sale_management)
Invoicing (account)
Inventory (stock)
Community Apps Dependencies
Lines of code 2801
Technical Name sync_rma_portal
LicenseOPL-1
Websitehttps://www.synconics.com
Versions 14.0 15.0 16.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Repairs (repair)
Sales (sale_management)
Invoicing (account)
Inventory (stock)
Community Apps Dependencies
Lines of code 2801
Technical Name sync_rma_portal
LicenseOPL-1
Websitehttps://www.synconics.com
Versions 14.0 15.0 16.0

Portal RMA

After purchasing a product, a customer may want to return it back or ask for repair of the product due to some reason, or ask for a refund also. A suitable and standard software is required to manage , direct as well as align all the workflow processes of replace, refund and repair. RMA is also known as Return merchandise authorization, a powerful tool for managing the request process of replace, repair or refund within the workflow.

Portal RMA applications provide the functionality of multiple workflow options the module can function from the sale order. Through the sale order, the goods can be replaced, repaired or money can be refunded, if the goods are wrongly delivered or the customer receives damaged/defective goods. In addition to this, this application also provides an overview of the sales order with the sales order line, where in a particular line (product) can be selected for exchange, repair or refund process. Furthermore, the application also helps to exchange, repair or do the refund process for the service industries (repair service) directly through sale order. All this can be done by portal view.

This module is compatible with

Create RMA from Sales Order & Delivery Order

Customer can directly create RMA from sale order and can also able to create by selecting sale order or Delivery order.

Auto Generation

Delivery order, credit note and sales order are created automatically based on the selected action (return, replace, repair).

Dynamic Filter

This module provide dynamic filter for the list view.

Create RMA From Sales Order

Click to the "create RMA" button to create RMA order from sale order report view.

Order Line Wizard

Whenever you click on "RMA" button, pop-up will be show and customer can select the lines, click to the create button and it's will be redirect to the create RMA order.

RMA Order Menu

RMA List View

RMA order list view with the dynamic filter by, sort by, group by and search by to easily search record and also delete draft record from the list view.

Create or Edit RMA Order

Create or Edit record functionality provide by portal RMA module also you can select multiple options for order line selection.
Here two options are available for creating rma lines by sale order or by delivery lines.

Generate RMA Lines Based On Selection

After choose any one option customer will click update button and can able to genrate return lines by clicking to the genrate lines button.

Frequently Asked Questions

Does this module support the functionality of groupby and filterization?

Yes, this module support the functionality of groupby and filterization.

Can we track the status of RMA from portal side?

Yes, You can easily track the status of RMA from portal side.

Can this modual generate unique RMA number for each salesorder?

Yes,system can generate unique RMA number for each salesorder.

Does this module support multiple company scenario?

Yes, this module support multiple company scenario.we

Do I need to install additional modules/ libraries for using this module?

No

Till how much time do I get free support for this module from your company, once I purchase this app?

Our company will give free support for thirty days. One month free bug support period will be offered pertaining to any one server used, testing or live.

Is it possible for you to add on a few features in this module as per my company requirements?

Our company's dedicated team of experts will map your company's requirements, and will do customization accordingly. You can contact us using our company Email id: contact@synconics.com.

Suggested Products

Terms & Conditions

  • All the apps are to be purchased separately, for individual versions and individual edition.
  • One month free bug support period will be offered pertaining to any one server used, testing or live.
  • Synconics is not responsible for installation or updating of the module on any of your server.
  • If an error appears in our app due to other custom modules installed in your system or if Odoo base source code is not updated on your system, to make it compatible with your source code, we'll charge you for our efforts to resolve those errors and make the module compatible with your source code.
  • Please refer the document for configuration. If any support is needed for module configuration, installation, updating or any help is needed, it will be considered in paid support.
  • Please note that you are not allowed to distribute or resell this module after purchase.
  • This module is tested and working on Odoo vanilla with Ubuntu OS.
  • Support services will be provided from Monday to Friday, 10:30 AM to 7 PM IST (Indian Standard Time).
  • Support will not be provided during Indian public holidays or company holidays.
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Portal RMA

RMA is a powerful tool for managing the request process of replace, repair or refund within the workflow. With multiple workflow option the module can function from the sale order. Through the sale order, the goods can be replaced, repaired or money can be refunded, if the goods are wrongly delivered or the customer receives damaged/defective goods. It provides an overview of the sales order with the sales order line, where in a particular line (product) can be selected for exchange, repair or refund process. This module also helps to exchange, repair or do the refund process for the service industries (repair service) directly through sale order. This all can be done by portal view.

This module is compatible with

  • Community
  • Enterprise
  • Odoo.sh

Features List

  • Customer can directly create RMA from sale order and can also able to create by selecting sale order or Delivery order.
  • Delivery order, credit note and sales order are created automatically based on the selected action (return, replace, repair).
  • This module provide dynamic filter for the list view.

Sales Order Menu

Create RMA From Sales Order

    Click to the "create RMA" button to create RMA order from sale order report view

Order Line Wizard

    Whenever you click on "RMA" button, pop-up will be show and customer can select the lines, click to the create button and it's will be redirect to the create RMA order.

RMA Order Menu

    RMA List View

      RMA order list view with the dynamic filter by, sort by, group by and search by to easily search record and also delete draft record from the list view.

    Create or Edit RMA Order

      Create or Edit record functionality provide by portal RMA module also you can select multiple options for order line selection.
      Here two options are available for creating rma lines by sale order or by delivery lines.

    Generate RMA Lines Based On Selection

      After choose any one option customer will click update button and can able to genrate return lines by clicking to the genrate lines button.

    Suggested Products

    Free Support

    1) One month free bug support period will be offered pertaining to any one server used, testing or live.
    2) If an error appears in our app due to other custom modules installed in your system, we will charge for our efforts to resolve those errors.
    3) Please refer the document for configuration. If you need our support for configuration, please request our paid support.
    4) Please note that you are not allowed to distribute or resell this module after purchase.
    5) This module is tested and working on Odoo vanilla with Ubuntu OS.

    Get Help & Support

    Help & Support    Request New Features
    Checkout Other Apps Developed By Synconics Technologies Click Here

    Our Services

  • Odoo ERP Installation
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  • Legacy Modernization
  • Odoo ERP Integrations
  • Odoo ERP Support
  • Organizational Transformation
  • Our Contact Details

    E-mail : contact@synconics.com | Skype : synconics.technologies | Mobile : +91-942-686-4274
    For product demo, please generate a ticket and mention your preferred time and date. Please make sure the demo timing you mentioned are as per Indian Standard Time (IST), between 10:30 AM to 7:00 PM (IST), Monday to Friday.
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