$ 30.83
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Website (website) • eCommerce (website_sale) • Discuss (mail) • Invoicing (account) |
| Lines of code | 174 |
| Technical Name |
bi_website_re_assign_ticket_ent |
| License | OPL-1 |
| Website | https://www.browseinfo.com |
| Versions | 14.0 13.0 17.0 15.0 16.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Website (website) • eCommerce (website_sale) • Discuss (mail) • Invoicing (account) |
| Lines of code | 174 |
| Technical Name |
bi_website_re_assign_ticket_ent |
| License | OPL-1 |
| Website | https://www.browseinfo.com |
| Versions | 14.0 13.0 17.0 15.0 16.0 |
Website Helpdesk Support Re-assign Ticket System Enterprise Edition
Website Support Ticket Re-assign Odoo Apps
Re-assign Ticket to Team Leader, Responsible Enterprise
Reassign helpdesk support ticket Odoo apps helps to re-assign tickets to the team lead, user, helpdesk team. Whoever you assign the ticket, that user will get the email notification.
If you are using Odoo Community version then don't worry we have our own Helpdesk app along with Helpdesk Re-assign Ticket feature on our helpdesk app.
Looking for Helpdesk Support Ticket Re-assign Odoo Apps for Community Edition, please check below link
Helpdesk Support Ticket Re-assign Odoo Apps
Features
Re-Assign Helpdesk Ticket
Re-assign helpdesk ticket to team leader, user and helpdesk team.
E-Mail Notification
On re-assign helpdesk ticket get email notification.Re-Assign Helpdesk Ticket
On ticket form view user can see "RE-ASSIGN TICKET" button.
On clicking "RE-ASSIGN TICKET" button new wizard will open, user can assign assign helpdesk ticket to "Team Leader", "User" or "Helpdesk Team" and click "ASSIGN" button..
Re-Assigned Helpdesk Ticket
User can see re-assigned helpdesk ticket.
Re-Assigned Email Notification
User will get email notification on re-assign helpdesk ticket.
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Free Support
You will get 90 Days free support incase any bugs or issue (Except data recovery).
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on ticket@browseinfo.in or raise a ticket on support.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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