N-Hub Helpdesk Skip Email Notification

by
Odoo

18.78

v 17.0 Third Party
This module requires Odoo Enterprise Edition.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Helpdesk (helpdesk)
Discuss (mail)
Lines of code 29
Technical Name nvt_helpdesk_skip_email_notification
LicenseOPL-1
Websitehttps://www.novitatus.com
Versions 17.0 16.0 15.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Helpdesk (helpdesk)
Discuss (mail)
Lines of code 29
Technical Name nvt_helpdesk_skip_email_notification
LicenseOPL-1
Websitehttps://www.novitatus.com
Versions 17.0 16.0 15.0

nvt_helpdesk_skip_email_notification

Overview

The nvt_helpdesk_skip_email_notification is an essential module developed to enhance the functionality of Odoo's Helpdesk by providing the flexibility to skip automatic email notifications for tickets under specific TEAMS.

To make use of this module:

  1. Install the module in your Odoo instance.
  2. Navigate to the Helpdesk team settings to access the new "Skip Email Notification" option.
  3. Toggle the option as needed for each team to control the sending of email notifications for tickets.
  4. Continue managing tickets as usual, with the added benefit of controlled notifications.

For more detailed instructions and configuration options, please refer to the module's documentation within the Odoo application.

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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