We have added some predefined languages (English, German / Deutsch, Arabic, Spanish / Español, French / Français, Chinese) in the module. If you want to add other languages, you can contact us at support@softhealer.com . We use Google Translator tools for multiple languages, so possible translations may not be accurate. We welcome suggestions to make the translations more accurate at support@softhealer.com.
$ 63.79
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Inventory (stock)
• Sales (sale_management) • Discuss (mail) • Invoicing (account) |
| Lines of code | 3149 |
| Technical Name |
sh_rma |
| License | OPL-1 |
| Website | https://www.softhealer.com |
| Versions | 16.0 14.0 17.0 15.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Inventory (stock)
• Sales (sale_management) • Discuss (mail) • Invoicing (account) |
| Lines of code | 3149 |
| Technical Name |
sh_rma |
| License | OPL-1 |
| Website | https://www.softhealer.com |
| Versions | 16.0 14.0 17.0 15.0 |
Community
Enterprise
Odoo.sh
RMA (Return Merchandise Authorisation) is the required part of any business that sells the products online or offline. Nowadays almost every business provides return/replacement services. Unfortunately, odoo can not provide any kind of app to manage RMA. Our app will help you to manage RMA Orders in odoo. There is a facility in the apps for customers to create return/replace orders from the customer portal.
Hot Features
RMA Return - Refund
RMA for Product Replacement
Condition for Return RMA
Condition for Replace RMA
Dynamic Stages
RMA for Service Products
RMA Portal Management
Fully Configurable
RMA Reasons
Features
- RMA for Return/Refund and Replacement.
- Easy to create RMA for service type products.
- Easy to configure RMA stages.
- Easy to set visibility for cancel, done and reject buttons in particular stages.
- Set mail templates in particular stages.
- Customers can create RMA in the customer portal.
- You can add reasons for returning products.
- Do some config and go for it.
Go to the RMA configuration menu.
This is the configuration for the RMA, just configure the settings as per your requirements.
Dynamic RMA Stages list view.
Stage form view. Here you can enable some settings like enable cancel button for that particular stage, which is the next stage, etc...
Reason for the return orders.
Create RMA for sale order by clicking on create RMA button.
(make sure the sale order, delivery and invoice are confirmed.)
By clicking on the create RMA button, it will open a wizard to select a full replacement or full return of the product update the product qty accordingly and click on confirm.
Also, customers can create RMA from the portal.
By clicking on the 'Return/Refund Replacement' button, this wizard will pop out, here customer has to enter the request type and quantity.
Customers can see the RMA request from the portal.
If a customer approves a return RMA, then it will create a return order for that product automatically.
Return order list view.
On validating the return order, the RMA stage will change.
Return invoices are also visible on the portal.
Create a replacement RMA from the portal.
When the RMA for replacing the product is confirmed, two operations will created. one for new product delivery and another for picking old products.
Once the delivery order is validated, the RMA stage will change to 'Processing'.
The RMA Stage is done after both delivery and picking are done.
Version 17.0.1 | Released on : 26th February 2024
Initial
Initial Release.
- Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & On-Premise) as well as Community.
- No, this application is not compatible with odoo.com(odoo saas/Odoo Online).
- Please Contact Us at sales@softhealer.com to request customization.
- Yes, you will get free update for lifetime.
- No, you don't need to install additional libraries.
- For version 12 or upper, you will need to purchase the module for each version that you want to use.
- Yes, we provide free support for 100 days.
- No, We do not provide any kind of exchange.
Multi-Languages
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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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