$ 106.32
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Repairs (repair) • Sales (sale_management) • Invoicing (account) • Inventory (stock) |
Lines of code | 2311 |
Technical Name |
sync_rma |
License | OPL-1 |
Website | http://www.synconics.com |
Versions | 17.0 14.0 12.0 15.0 13.0 16.0 |
RMA with Replace, Repair & Refund
Return Merchandise Authorization with Replace, Repair & Refund
RMA is a powerful tool for managing the request process of replace, repair or refund within the workflow. With multiple workflow option the module can function from the sale order. Through the sale order, the goods can be replaced, repaired or money can be refunded, if the goods are wrongly delivered or the customer receives damaged/defective goods. It provides an overview of the sales order with the sales order line, wherein a particular line (product) can be selected for exchange, repair or refund process. This module also helps to exchange, repair or do the refund process for the service industries (repair service) directly through sale order. For e.g. In a service centre if a product comes for repair, the system check for product warranty and if it is not in warranty a RMA repair invoice is generated. In addition this module also handles the warranty for the spare parts used in repairing job. If the repaired product comes in for rework wherein the spare part used are to be replaced, which can be handled easily. The RMA solution efficiently manages various operational in Odoo such as creating return receipt, delivery order, credit note, adjusting stock levels etc.
This module is compatible with
create predefined return
Create predefined return reasons and set return type.
Manager Approval
The manager can approve or reject RMA request through Return Material Authorization Lines.
Appropriate Action
With appropriate action, the product can be returned, replaced or repaired.
Automatic Management
Automatic inventory management on product return & replace.
Delivery order
Delivery order, credit note and sales order are created automatically based on the selected action (return, replace, repair).
View delivery order
Customer can view Delivery order/Credit note/Sales order from the website.
Can be Printed or shared with customer
RMA details can be printed or they can be shared with customer through email.
RMA Return Type
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RMA Reaturn Reason
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RMA details with Sales order
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RMA Lines
After generating lines, add return quantity against delivered quantity in quantity field and select reason and return type for the returned product. The RMA details can be shared to the customer on email, on his approval the RMA gets confirm. Fields Description
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RMA Incoming Shipment
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RMA Reject
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RMA Scenarios
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Replace Process
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Repair Process
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Credit Process
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RMA Status
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Print RMA PDF
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RMA Details without Sales Order
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RMA incoming shipment
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Repair Process without Sales Order
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RMA Status
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Print RMA PDF
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RMA Analysis Report
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Frequently Asked Questions
Yes, our app works with Odoo Enterprise as well as Community.
Yes, our module supports multi-company scenarios.
We have seen your module. We want some additional customization in your module according to my or my client's requirements, how can I proceed?
Of course, our experienced developer team is ready for any kind of customization ,feel free to contact us. Kindly Email us your requirements on contact@synconics.com.You can also ping us on our Skype Account - synconics.technologies
Terms & Conditions
- All the apps are to be purchased separately, for individual versions and individual edition.
- One month free bug support period will be offered pertaining to any one server used, testing or live.
- Synconics is not responsible for installation or updating of the module on any of your server.
- If an error appears in our app due to other custom modules installed in your system or if Odoo base source code is not updated on your system, to make it compatible with your source code, we'll charge you for our efforts to resolve those errors and make the module compatible with your source code.
- Please refer the document for configuration. If any support is needed for module configuration, installation, updating or any help is needed, it will be considered in paid support.
- Please note that you are not allowed to distribute or resell this module after purchase.
- This module is tested and working on Odoo vanilla with Ubuntu OS.
- Support services will be provided from Monday to Friday, 10:30 AM to 7 PM IST (Indian Standard Time).
- Support will not be provided during Indian public holidays or company holidays.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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