Asterisk Click2dial CRM
by Akretion http://www.akretion.com , Odoo Community Association (OCA) http://www.akretion.comAvailability |
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On Premise
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Odoo Apps Dependencies |
•
CRM (crm)
• Calendar (base_calendar) • Social Network (mail) |
Community Apps Dependencies | Show |
Technical Name |
asterisk_click2dial_crm |
License | AGPL-3 |
Website | http://www.akretion.com |
Versions | 8.0 7.0 |
Asterisk Click2dial CRM
This module adds CRM-specific features to the asterisk_click2dial module.
It adds 2 features :
First, when you do a click2dial, OpenERP will propose you to create an outbound phone call in the CRM ; if you answer 'Yes', it will create the phone call in the CRM and open it in a new tab. If some users don't want to be asked to create a phone call in the CRM each time they do a click2dial, you should disable the corresponding option in the 'Telephony' tab of the 'User' form.
Second, when you receive a phone call and run the wizard "Open calling partner", if the partner is found in OpenERP, you will see a button that proposes to create an inbound phone call in the CRM.
This module has been initially developped by Zikzakmedia and has been completely re-written by Akretion.
A detailed documentation for the OpenERP-Asterisk connector is available on the Akretion Web site : http://www.akretion.com/products-and-services/openerp-asterisk-voip-connector
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