Allows you to use a Service Level Agreement when dealing with requests.
Allows to use custom assignment policies in requests
Configurable automatic actions that trigger on request events
Easily schedule BigBlueButton (BBB) meetings in Generic Appointment
Mail modules bundle.
Provides integration between the Website Service Desk and Generic Request Resource addons. It allows you to use resources in the Website Service Desk application.
Easily start web conferences to resolve issues of your clients as fast as possible and with higher quality.
This module connects the Generic Appointment module with your CRM system
Provides integration between the Generic Assignment Policy and HR modules.
Allows you to use additional project-related assignment policy models
Provides integration between the Generic Assignment Policy and Generic Team modules.
Run routes automatically on trigger. This addon works greet with generic_condition and generic_request_condition addons
Provides integration between the Website Service Desk and Generic Request Fileds modules. Adds custom fields (string) to fill in while submitting the request.
Integration addon (Related doc feature)
Easily schedule meetings with clients. This is base module that provides core interface, and have to be extendend by other modules.
Allows you to create custom user assignment policies and rules for which these assignments will take place.
Integration addon (Related requests feature)