This module allows customer to rate quality of service for request.
Creates separate page on request form to show all related by author or partner requests for latest 7 days (period can be configured).
Allow you to link any Odoo documents with requests
Allows you to establish links between requests
Allows you to use a Service Level Agreement when dealing with requests.
The module adds the ability to log and report actions that occur with requests.
Allows you create requests from sale order.
Helpdesk Survey. Send surveys from requests.
Provides Todo tasks for Generic Request
Allows you to automatically sort requests by predefined rules depending on SLA, Priority, Kanban State, Request Type, etc.
Link documents to generic resources
This addon provides integration between Generic Resource and Generic Location addons. You can add locations to resources.
Provides the ability to create resource types from UI.
Display resources on map view.
Create and manage service teams
Make available events related to mail messages and mail activities.
Provides Todo tasks for any model
This addon implements SLA ability to handle team assignments.