Integration module for generic teams and request assignment policies
This module adds functionality of request deadline field, that allows users to track the history of changes made to the deadline, understand the reasoning behind each change and calculate deadline overdue time values.
Add configurable fields to requests
Generic Request Invoicing
Generic Request Location
Generic Request Message Status
Link requests with project tasks
This module allows customer to rate quality of service for request.
Creates separate page on request form to show all related by author or partner requests for latest 7 days (period can be configured).
Allow you to link any Odoo documents with requests
Allows you to establish links between requests
Allows you to use a Service Level Agreement when dealing with requests.
The module adds the ability to log and report actions that occur with requests.
Allows you create requests from sale order.
Helpdesk Survey. Send surveys from requests.
Allows you to automatically sort requests by predefined rules depending on SLA, Priority, Kanban State, Request Type, etc.
Link documents to generic resources
This addon provides integration between Generic Resource and Generic Location addons. You can add locations to resources.
Provides the ability to easily manage access to resources via roles.