This addon implements SLA ability to handle team assignments.
This module provide integration Generic Team module with HR module.
With this module you can create tags for teams and team members.
Mail canned response.
Mail Chatter Cancel button
Configure what to do when user clicks on 'Send message' button in chatter: open composer, or use chatter.
Show chat history in mail composer dialog.
Introduce categories for mail templates and display mail templates in mail composer dialog as tree view.
Process addon for the Website Service Desk application.
Move website's language selector on top
Website UI for Service Desk
Website Service Desk Broadcast
Provides integration between the Website Service Desk and Generic Request Fileds modules. Adds custom fields (string) to fill in while submitting the request.
HR support in Website Service Desk
Project support in Website Service Desk
Integration addon (Related doc feature)
Integration addon (Related requests feature)
Integration addon to enable resource roles feature
Provides integration between the Website Service Desk and Generic Request Resource addons. It allows you to use resources in the Website Service Desk application.
Integration of Bureaucrat Geneneric Request with Google reCAPTCHA, that shows captcha for unregistered users when they try to submit new request via website.