Incident management and helpdesk system - logging, recording, tracking, addressing, handling and archiving issues that occur in daily routine.
Show chat history in mail composer dialog.
Website UI for Service Desk
Hide Menu / Specific Menus / Restrict Menu / Restrict Actions Hide Field On The View / Make Field Readonly / Model Restrictions Hide Stat Button / Change Parameters of M2o Fields: ('no_open', 'no_create', 'no_quick_create', 'no_create_edit')
Easily manage mails sources to create requests. Create requests from incoming email in one click. Setup canned responses for chatter and messages.
Make available events related to mail messages and mail activities.
Help desk
Simple addon to provide essential mail features to Odoo.
Mail modules bundle.
Provides a reCAPTCHA for login
Service Desk / Helpdesk / Requests / Tickets
Integrate CRND Mailbox module with Bureaucrat Requests
Basic integration with BBB (Big Blue Button)
Easily schedule BigBlueButton (BBB) meetings in Odoo Calendar
Easily schedule BigBlueButton (BBB) meetings in Generic Appointment
Easily track emplyee's attendance via BigBlueButton (BBB)
Easily start web conferences to resolve issues of your clients as fast as possible and with higher quality.