Service Desk / Helpdesk / Requests / Tickets
Yodoo Cockpit Hosting - is the module, that allows to manage odoo servers on high level: manage databases and database backups, track all modules used on all servers, etc
This module, allows you to use Login As Admin feature from helpdesk request, to easily access client's database to reduce time needed to solve the request.
Yodoo Cockpit Core - the easy way to manage your Odoo instances
Automatic assignments in request via actions
Integration addon to enable resource roles feature
Allows you to automatically sort requests by predefined rules depending on SLA, Priority, Kanban State, Request Type, etc.
Automatically create invoices for requests
Todos can be added used automated action
Integration module for generic teams and request assignment policies
Surveys can be sent using automated action
Project tasks can be created using automated actions
Adds integration with HR (roles for employees).
This addon implements SLA ability to handle team assignments.
HR related assignments and subscriptions in requests using automated actions
Provides the ability to easily manage access to resources via roles.