"Generic Request"
General Request from Employee and Approval/Rejection
Incident management and helpdesk system - logging, recording, tracking, addressing, handling and archiving issues that occur in daily routine.
Configurable automatic actions that trigger on request events
Run routes automatically on trigger. This addon works greet with generic_condition and generic_request_condition addons
Allows to use conditions while working with requests
This module provides predefined conditions that could be used in automation to easily handle request's mail events.
Provides integration between Generic Resource and Generic Request modules.
Easily manage mails sources to create requests. Create requests from incoming email in one click. Setup canned responses for chatter and messages.
HR related assignments and subscriptions in requests using automated actions
Automatic assignments in request via actions
Automatically create invoices for requests
Project tasks can be created using automated actions
Surveys can be sent using automated action
Todos can be added used automated action
Allows to use custom assignment policies in requests
Integration module for generic teams and request assignment policies
Add ability to create requests from CRM.
Add ability to create calendar event from requests.
This module adds functionality of request deadline field, that allows users to track the history of changes made to the deadline, understand the reasoning behind each change and calculate deadline overdue time values.