Hide Menu / Specific Menus / Restrict Menu / Restrict Actions Hide Field On The View / Make Field Readonly / Model Restrictions Hide Stat Button / Change Parameters of M2o Fields: ('no_open', 'no_create', 'no_quick_create', 'no_create_edit')
Tag support in Website Service Desk
Help desk
Service Desk / Helpdesk / Requests / Tickets
Allows you to create custom user assignment policies and rules for which these assignments will take place.
Provides integration between the Generic Assignment Policy and HR modules.
Allows you to use additional project-related assignment policy models
Provides integration between the Generic Assignment Policy and Generic Team modules.
Base module that allows you to manage your equipment.
Generic Equipment HR integration
Allows to display equipment on the map.
Incident management and helpdesk system - logging, recording, tracking, addressing, handling and archiving issues that occur in daily routine.
Configurable automatic actions that trigger on request events
Run routes automatically on trigger. This addon works greet with generic_condition and generic_request_condition addons
Allows to use conditions while working with requests
This module provides predefined conditions that could be used in automation to easily handle request's mail events.
Easily manage mails sources to create requests. Create requests from incoming email in one click. Setup canned responses for chatter and messages.
HR related assignments and subscriptions in requests using automated actions