This app will auto add the parent of customer as a follower in follower list.
Send Attachments From Helpdesk Ticket By Portal User
Enforce SLAs by activating Email reminders and escalations for tickets.
Helpdesk Ticket Timesheet with Start Stop improvements to make it more easy and usefull.
helpdesk, templates, messaging, mail
helpdesk, sequence
Project Helpdesk Integration
Assign each heldesk ticket a unique number based on your defined sequence