Helpdesk
Set the priority based on the type
Tickets to multiple tasks relationships
Create service requests from a ticket
Carry over agreement values when creating service requests
Display the customer phone number on Helpdesk ticket
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Create solutions for and assign them to Helpdesk Tickets
Enforce SLAs by activating Email reminders and escalations for tickets.
Assign each help-desk ticket a unique number based on your defined sequence
Add Parent/Child relationship to Helpdesk Ticket
Helpdesk Ticket Timesheet with Start Stop improvements to make it more easy and usefull.
Link a helpdesk ticket to an agreement
Pragmatic Helpdesk odoo helpdesk helpdesk module helpdesk app
This app will auto add the parent of customer as a follower in follower list.