Helpdesk Working Hours/Time and Upcoming Holidays
This app allow you to view tickets volumns for helpdesk support ticket system.
This module all ticket user to lock helpdesk ticket.
This app allow you to create knowledge base for support tickets. Questions and Answers for Helpdesk.
This module allow your customer to signature on helpdesk ticket on portal.
This app allow yours CRM Users to create support ticket from Lead/Opportunity.
Using this app allow you to configure email notification by ticket stages.
Allow to set alias on team so when customer send mail to this it will automatically set this team on ticket.
This app allow to re-assign or Escalate ticket to user and team and notify by emails.
This app allow you helpdesk team to create Maintenance Request from Ticket/Issue.
Dashboard for Helpdesk Ticket / Issue / Claim Management
This app allow you to have report for time slots of helpdesk tickets.
This app provide HelpDesk Service Level Agreement (SLA) with Consumption of estimated hours and delay analysis.
This app allow your helpdesk team to have service level agreement(SLA) on Help Desk.
Occasional Agents on Helpdesk Tickets
Employees Availability for Helpdesk Tickets
This Module Generate Warning When entered email is Restricted.
This app allow helpdesk user to make request for Equipment for helpdesk ticket.
This app allow helpdesk team to do make analysis of cost and revenue of tickets by analytic accounts.
This module allow you to create child tickets.