Dashboard for Helpdesk Ticket / Issue / Claim Management
Employees Availability for Helpdesk Tickets
This app allow your helpdesk team to have service level agreement(SLA) on Help Desk.
This app provide HelpDesk Service Level Agreement (SLA) with Consumption of estimated hours and delay analysis.
This app allow your agents/technicians to access tickets from portal.
This app allow helpdesk team to do make analysis of cost and revenue of tickets by analytic accounts.
This Module Generate Warning When entered email is Restricted.
This app allow support technician to have start/stop/pause timer for ticket and allow him to take digital signature of customer.
This module all ticket user to lock helpdesk ticket.
This app allow your customer to view all your teams in website and allow them to create ticket.
Allow to set alias on team so when customer send mail to this it will automatically set this team on ticket.
This app allow your customers and technician to Scan and Submit Images from Support Ticket my account menu.
This app allow you to have report for time slots of helpdesk tickets.
Helpdesk Working Hours/Time and Upcoming Holidays
Allow you to import projects and tasks from Selected Excel File.
Project Tasks Bugs and Issues Management.
This app allow support technician to have start/stop/pause timer for job order form and allow him to take digital signature of customer
Job Card BI Analysis Report
This module allow to create job cost sheet for car repair services.
This module allow to create job cost sheet for fleet repair services.