Helpdesk ticket to an agreement

by
Odoo          
v 11.0 Third Party 21
Download for 11.0 series Deploy on Odoo.sh
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Technical name agreement_helpdesk
LicenseLGPL-3
Websitehttps://github.com/ursais/osi-addons
Required Apps Helpdesk (helpdesk)
Sales Management (sale_management)
Invoicing (account)
Invoicing Management (account_invoicing)
Sales (sale)
Included Dependencies
License: LGPL-3

Agreement / Helpdesk Ticket

Odoo Agreement App does not provide an easy way to access helpdesk tickets related to an agreement. Some organizations needs to have a quick access to helpdesk tickets to track the performance of an agreement.

This module allows you to link a helpdesk ticket to an agreement and adds a smart button on the agreement to look at the list of related helpdesk tickets.

Usage

  • Go to Helpdesk > Tickets
  • Select or create a helpdesk ticket and set the agreement
  • Go to Agreement > Agreements
  • Open the previous agreement
  • Click on the smart button "Tickets" to see the list of related helpdesk tickets

Credits

Contributors

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