Helpdesk ticket to an agreementby Open Source Integrators
Agreement / Helpdesk Ticket
Odoo Agreement App does not provide an easy way to access helpdesk tickets related to an agreement. Some organizations needs to have a quick access to helpdesk tickets to track the performance of an agreement.
This module allows you to link a helpdesk ticket to an agreement and adds a smart button on the agreement to look at the list of related helpdesk tickets.
- Go to Helpdesk > Tickets
- Select or create a helpdesk ticket and set the agreement
- Go to Agreement > Agreements
- Open the previous agreement
- Click on the smart button "Tickets" to see the list of related helpdesk tickets
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