Helpdesk Ticket Stage Change History

by
Odoo

$ 31.25

v 15.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Website (website)
• Employees (hr)
• Project (project)
Community Apps Dependencies
Lines of code 3555
Technical Name dev_helpdesk_stage_history
LicenseSee License tab
Websitehttp://www.devintellecs.com
Versions 16.0 17.0 15.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Website (website)
• Employees (hr)
• Project (project)
Community Apps Dependencies
Lines of code 3555
Technical Name dev_helpdesk_stage_history
LicenseSee License tab
Websitehttp://www.devintellecs.com
Versions 16.0 17.0 15.0

Helpdesk Ticket Stage Change History

This odoo application will log Stage History on Helpdesk Ticket, whenever ticket is moved from one stage to another it will log Stage History on ticket screen.

Watch Video Ask for Demo
Key Features
  • arrow Stage History tab added on Helpdesk Ticket
  • arrow Stage History tab will log history when ticket is moved from one stage to another
  • arrow So you can easily know how much time a ticket was stayed in particular stage
  • arrow Separate menu named Stage Change History is provided so you can access multiple ticket's stage change log there
  • arrow Only user with Allow Helpdesk Ticket Stage Change History right can access this feature
  • Allow user to access this feature arrow
  • Changing stage of the Ticket arrow
  • Log generated on Stage History Tab arrow
  • Changing stage of the Ticket again arrow
  • Log generated on Stage History Tab again arrow
  • Separate menu which allows to access stage change log of all the tickets arrow
Latest Release 12.0.1.2 - 2nd January 2020
  • arrow Detail 1
  • arrow Detail 2
Read User Guide
  • arrow
    Is this app compatible with Odoo Enterprise?
    Yes, our app works with Odoo Enterprise as well as Community.
Support
Not found
DevIntelle will provide FREE 90 days support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issues related to this app. This is applicable from the date of purchase
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 devintelle
 (+91) 87805 43446

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Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

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by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
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LGPL, MIT, or proprietary licenses similar to this one).

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