| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Contacts (contacts) • Discuss (mail) • Employees (hr) • Calendar (calendar) |
| Community Apps Dependencies | Show |
| Lines of code | 1019 |
| Technical Name |
helpcrunch |
| License | LGPL-3 |
| Website | https://codoo-erp.com/ |
| Versions | 15.0 16.0 17.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Contacts (contacts) • Discuss (mail) • Employees (hr) • Calendar (calendar) |
| Community Apps Dependencies | Show |
| Lines of code | 1019 |
| Technical Name |
helpcrunch |
| License | LGPL-3 |
| Website | https://codoo-erp.com/ |
| Versions | 15.0 16.0 17.0 |
Helpcrunch integration with odoo by Codoo-ERP
Integration with Helpcrunch to odoo discuss
Module Features
Receiving messages from users of Helpcrunch in odoo discuss
Easy connection to your social messanger (Facebook, Instagram, Viber, Telegram)
Two types of user roles: Administrator and Officer
Install
Please install Helpcrunch
Setting
Please click Setting, Activate the developer mode and go Technical/System Parameter
For api key and url (https://api.helpcrunch.com/v1/messages) pls go to https://helpcrunch.com/ and in your profile find in setting
Configuration
Configure roles for the administrator
Configure roles for the managers
Helpcrunch settings:
- Please reloaded page and go to
"Helpcrunch" module
- After the previous settings, if someone writes you in your viber bot, you will see a message from odoo bot discuss
- To create a channel and start a conversation, just press the button
- You can add Crm lead (if exist button hide), press button Add Crm lead
- You can correspond not only from the pop-up window, but also with Disscus
- You can add users to the chat group
- You can see current chats statuses of odo users and add or leave them
- After closing the chat, the chat group is automatically closed and the chat group is closed, to close the chat press the Close chat button.
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