Helpcrunch

by
Odoo

$ 31.89

v 17.0 Third Party 1
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • CRM (crm)
• Contacts (contacts)
• Discuss (mail)
• Employees (hr)
• Calendar (calendar)
Community Apps Dependencies
Lines of code 980
Technical Name helpcrunch
LicenseLGPL-3
Websitehttps://codoo-erp.com/
Versions 15.0 16.0 17.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • CRM (crm)
• Contacts (contacts)
• Discuss (mail)
• Employees (hr)
• Calendar (calendar)
Community Apps Dependencies
Lines of code 980
Technical Name helpcrunch
LicenseLGPL-3
Websitehttps://codoo-erp.com/
Versions 15.0 16.0 17.0

Helpcrunch integration with odoo by Codoo-ERP

Integration with Helpcrunch to odoo discuss

Module Features

Receiving messages from users of Helpcrunch in odoo discuss
Easy connection to your social messanger (Facebook, Instagram, Viber, Telegram)
Two types of user roles: Administrator and Officer

Install

Please install Helpcrunch

  • Setting

    • Please click Setting, Activate the developer mode and go Technical/System Parameter

  • For api key and url (https://api.helpcrunch.com/v1/messages) pls go to https://helpcrunch.com/ and in your profile find in setting

  • Configuration

    • Configure roles for the administrator


    Configure roles for the managers


    Helpcrunch settings:

    • Please reloaded page and go to "Helpcrunch" module
    • After the previous settings, if someone writes you in your viber bot, you will see a message from odoo bot discuss
    • To create a channel and start a conversation, just press the button
    • You can add Crm lead (if exist button hide), press button Add Crm lead
    • You can add users to the chat group

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    Hello, please let me know if the ability to create chat bots is available in this module?
    by
    Vitaliy_Andriyovich
    on 2/19/24, 10:12 AM


    Re: Hello, please let me know if the ability to create chat bots is available in this module?
    by
    intuit07@gmail.com
    on 2/20/24, 3:25 AM Author

    Hello, 
    could you please clarify what exactly you meant?