Helpdesk Survey, Helpdesk Tickets Customer Survey

by
Odoo

$ 36.15

v 16.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Surveys (survey)
• Discuss (mail)
• Website (website)
• Employees (hr)
• Project (project)
Community Apps Dependencies
Lines of code 3626
Technical Name dev_helpdesk_survey
LicenseSee License tab
Websitehttp://www.devintellecs.com
Versions 15.0 16.0 17.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Surveys (survey)
• Discuss (mail)
• Website (website)
• Employees (hr)
• Project (project)
Community Apps Dependencies
Lines of code 3626
Technical Name dev_helpdesk_survey
LicenseSee License tab
Websitehttp://www.devintellecs.com
Versions 15.0 16.0 17.0

Helpdesk Survey

Odoo app available in Enterprise, Community, Odoo.sh, Cloud & on Premise

Helpdesk Survey odoo application will add Survey on the Helpdesk Ticket so you can take detailed feedback from the customer about their issue. You can add multiple survey on the ticket

Watch Video Ask for Demo
Key Features
  • arrow Configure Survey Template and add multiple survey into the template
  • arrow Just select survey template on the ticket and all the survey will link automatically into the ticket
  • arrow If customer is logged in and viewing the ticket then he/she can directly start the survey from the helpdesk ticket screen and give answers
  • arrow If user rather than customer is logged in then he/she can send survey to the customer via email. So customer can start survey from email link and answer the survey
  • arrow Answer of the survey is automatically linked with the ticket once customer complete the survey
  • arrow Answer will always link with the ticket, either customer start survey directly from the ticket or start survey from the email link
  • arrow You can easily print Last Answer of the survey from the ticket, because latest answer will always linked with the survey on the ticket
  • Create Survey Template arrow arrow
  • Select survey template and all the survey will link with ticket automatically arrow
  • Directly start survey from the Ticket and give answers arrow arrow arrow arrow arrow
  • Last answer automatically linked with survey, print it arrow arrow
  • Send survey into email to the customer arrow
  • Customer can start survey from the email and give answers arrow
Latest Release 0.1 - 2nd July 2023
  • arrow Helpdesk Survey
  • arrow Helpdesk Tickets Customer Survey
Read User Guide
  • arrow
    Is this app compatible with Odoo Enterprise?
    Yes, our app works with Odoo Enterprise as well as Community.
Support
Not found
DevIntelle will provide FREE 90 days support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issues related to this app. This is applicable from the date of purchase
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