$ 30.83
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Website (website) • eCommerce (website_sale) • Discuss (mail) • Invoicing (account) |
Lines of code | 254 |
Technical Name |
bi_support_helpdesk_ticket_merge_ent |
License | OPL-1 |
Website | https://www.browseinfo.com |
Versions | 15.0 16.0 14.0 17.0 13.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Website (website) • eCommerce (website_sale) • Discuss (mail) • Invoicing (account) |
Lines of code | 254 |
Technical Name |
bi_support_helpdesk_ticket_merge_ent |
License | OPL-1 |
Website | https://www.browseinfo.com |
Versions | 15.0 16.0 14.0 17.0 13.0 |
Helpdesk Ticket Merge Enterprise Edition
Merge Helpdesk Support Ticket Odoo Apps
Helpdesk Support Ticket Merge Odoo Apps
Merge Mutiple Tickets on Helpdesk Enterprise Edition Odoo Apps
Merge Helpdesk Support Ticket Odoo apps helps you to merge more then one ticket of your helpdesk support system. When there is the same support ticket posted or posted ticket from the same client it's easy to merge them using this Odoo app. This app helps users to merge multiple support tickets easily. Users can merge multiple helpdesk support tickets into selected tickets and add all remaining tickets as secondary tickets to selected support tickets or merge all selected support tickets and create new tickets.
If you are using Odoo Community version then don't worry we have our own Helpdesk app along with merge helpdesk ticket feature on our helpdesk app.
Looking for Merge Helpdesk Ticket Odoo Apps for Community Edition, please check below link
Helpdesk Ticket Merge Odoo Apps
Features
Merge Tickets to Selected and Add All as Secondary Tickets.
User can merge multiple support tickets to selected tickets and add all remaining tickets as secondary tickets.Merge and Create New Tickets.
User can merge tickets and create new helpdesk support ticket.Merge Support Tickets Menu
Under action menu user can see "Merge Support Tickets" menu.
Merge Support Tickets
User can merge multiple support tickets, for that user need to select "Support Ticket", enter "Merge Reason" and enable "Are You Sure ??" and click "MERGE" button.
User can see all selected support tickets merged into selected tickets, and ticket description also added.
User can also see and access from "Secondary Tickets" smart button.
Merge & Create New Support Tickets
User can create new tickets and merge all selected tickets into newly created tickets.
User need to check "Create New Tickets ??" and enter "Subject" and click "MERGE" button.
User can see newly created support tickets.
Free Support
You will get 90 Days free support incase any bugs or issue (Except data recovery).
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on ticket@browseinfo.in or raise a ticket on support.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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