Manage material requirements from Field Service and Helpdesk
Sub-statuses for Field Service Orders
Create service requests from a ticket
Carry over agreement values when creating service requests
Display the customer phone number on Helpdesk ticket
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Helpdesk Service Request
Add Parent/Child relationship to Helpdesk Ticket
Link a helpdesk ticket to an agreement
Add a state field to expiring lot/SN
Specify non-equivalent products to a part on a BOM
Use equivalences of a part when appropriate
Get all Activities under a View.
Adds the ability to view and print a report of UIGR and Backorder quantities and values
Adds the ability to view and print a report of UIGD and Backorder quantities and values