Set the priority based on the type
Track costs of delivered items with analytic accounting
Select delivery methods and carriers on Helpdesk Tickets
Tickets can now link to existing Documents - such as Orders, Products, Invoices, etc.
Helpdesk for all your needs
Display the customer phone number on Helpdesk ticket
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Enforce SLAs by activating Email reminders and escalations for tickets.
Assign each help-desk ticket a unique number based on your defined sequence
Add Parent/Child relationship to Helpdesk Ticket
Helpdesk Ticket Timesheet with Start Stop improvements to make it more easy and usefull.
This module adds operating unit information to Helpdesk tickets.
Send Attachments From Helpdesk Ticket By Portal User
Tickets to multiple tasks relationships
Helpdesk
Add the option to select project in the tickets.
Add HR Timesheet to the tickets for Helpdesk Management.
Add SLA to the tickets for Helpdesk Management.
whatsapp all in one helpdesk Solutions with discuss and chat which allows user to notify to the customer for the tickets