Keep the resolution of Helpdesk tickets
Add Server Actions based on Helpdesk Stage
Display the number of Sssigned tickets on a Kanban Cards
Add Parent/Child relationship to Helpdesk Ticket
Improve Helpdesk by assigneing scope
Select delivery methods and carriers on Helpdesk Tickets
Track costs of delivered items with analytic accounting
Display the customer phone number on Helpdesk ticket
This module adds operating unit information to Helpdesk tickets.
Create service requests from a ticket
Carry over agreement values when creating service requests
Link a helpdesk ticket to an agreement
Tickets can now link to existing Documents - such as Orders, Products, Invoices, etc.
helpdesk, templates, messaging, mail
helpdesk, sequence